Lost items

Moved from NJ to NC. Lost items from 1/2/2018. No return phone calls, or they hang up when I do call. Very unprofessional. Told put a claim in. I get disconnected when I get transferred to claims Dept. BBB has a complaint. Will call TV news advocate. Very disappointed
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ID
#1185342 Review #1185342 is a subjective opinion of poster.
Service
Transworld Van Lines Com Long Distance Moving Service
Reason of review
Bad quality

Horrible movers - DON'T USE!!

Transworld Van Lines of Jersey City, NJ was an absolutely horrible experience! They estimated the job to be $6,000 to move from Maine to Georgia. After the truck was loaded (at 2:30 am) I was told it would be $17,000!!!!!! I was alone with 2 young children, had to be out the next morning and felt I had no option. They took more than 2 weeks to deliver our items. Our things were handles MANY times, from truck, to storage, to 2 more trucks and finally to our new house. The had 3 movers for a 4,000 sqft hour in Maine - took 10 hours. But only 2 movers in Georgia. It took them 14 hours and at 2am finally just dumped what was left in the garage and left. DO NOT USE THIS COMPANY!!!! Many of our items were damaged or broken. The tape they used left residue on most of our non-boxes items. NIGHTMARE!
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ID
#1132249 Review #1132249 is a subjective opinion of poster.
Service
Transworld Van Lines Com Long Distance Moving Service
Cons
  • Broken stuff
  • Under staffed
  • Customer service
Reason of review
Order processing issue

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