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Broken promise backed with more lies

During August 2012 I contracted with Trans Vanlines to move my furniture from California to Texas. I went with Trans Vanlines because they promised me a delivery date of 8/15. I have an email from them promising that "as long as we can pick up by 8/6/12 we will have it there by 8/15/12". I didn't arrive until 8/19/12. I was very upset and had to change my whole schedule because of these buffoons. I had to pay $368 to change my flight home and change my entire work schedule. I spoke with the owner of the company who told me to call him when i returned home to discuss compensation. When i called him he was already backpeddling. He never did own up to his companies mistake. He asked me to forward him the emails that I received from his employee and he would call me back in a couple of days. I sent him the emails and never heard back from him. He has not returned my calls or emails. Stay away from this company. They say what you want to hear to get your business and then don't come through.
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ID
#346178 Review #346178 is a subjective opinion of poster.
Location
Baltimore, Maryland
Loss
$1500

Broken promise

I contracted with Trans Vanlines because they promised me a delivery date of 8/15/12 for my furniture to Lubbock, TX. I have an email from them promising me that date. It didn't arrive until 8/19/12 and that was after several phone calls with the company owner. I had to pay an extra $368 to change my flight home because of these buffoons. The owner said he would compensate me when I returned home but he has not returned any of my emails or phone calls. Stay away from this company. They will say anything to get your business.
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ID
#346174 Review #346174 is a subjective opinion of poster.
Location
Baltimore, Maryland

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