Trans Auto Transport and Logistics LLC
Trans Auto Transport and Logistics LLC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trans Auto Transport and Logistics LLC reviews show a 1.0 star rating from 2 customer reviews with mostly dissatisfied consumers reporting failed services after deposits.
Positive Feedback
Customers note the company is easy to contact, but positive remarks are otherwise limited.
Negative Feedback / Risk Areas
- Multiple customer complaints about booking fees ($150–$200) paid but no transport performed.
- Reports of unresponsive customer service and allegations involving Alan Matos and Bertha Matos.
- Perceived as a money grab with high price level and recommendations to use someone else.
Key Takeaways for Future Customers
- Check Trans Auto Transport and Logistics LLC customer complaints and reviews before paying a deposit.
- Avoid prepaying booking fees if possible and prepare for billing or refund disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trans Auto Transport and Logistics LLC reviews show a 1.0 star rating from 2 customer reviews with mostly dissatisfied consumers reporting failed services after deposits.
Positive Feedback
Customers note the company is easy to contact, but positive remarks are otherwise limited.
Negative Feedback / Risk Areas
- Multiple customer complaints about booking fees ($150–$200) paid but no transport performed.
- Reports of unresponsive customer service and allegations involving Alan Matos and Bertha Matos.
- Perceived as a money grab with high price level and recommendations to use someone else.
Key Takeaways for Future Customers
- Check Trans Auto Transport and Logistics LLC customer complaints and reviews before paying a deposit.
- Avoid prepaying booking fees if possible and prepare for billing or refund disputes.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Non Performance
Company will not refund money even tough they never provided the service they promised.
This auto transport company took a $200 deposit and never performed the service. Never trust Alan Matos or his mother, Bertha Matos. Use someone more reliable.
- Easy to contact
Preferred solution: Full refund
User's recommendation: Use someone else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI booked this company to move my vehicles from newyork to cheasapeake VA a week ago he never provided any service is now not taking my calls I sent a booking fee of 150.00 and I'm still in NY trying
- - Booked transauto transport losistics LLC; $150 booking fee requested; no service; payment went to Bertha Matos; Alan Matos; calls unanswered.
I booked his transauto transport losistics LLC TO MOVE my vehicles he needed a booking fee of 150.00 and never provided any service and is not answering my calls Alan Matos and the payment went to Bertha Matos
- Are a money grab company
Preferred solution: Full refund
User's recommendation: Never give this company a dime there scammers
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