TRANE Installer replaced 2.5 tons Unit in my 1,300 sq.ft. house with 3 tons, inappropriately OVERSIZED Unit. Tonnage too large for my home, so the OVERSIZED Unit created mold, mildew, moisture and dampness inside my A/C Ducts over a 3 1/2 years timeframe. I am a CANCER...
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ID
#3122444 Review #3122444 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

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I have concluded that their customer service and response to customer needs is terrible. I recommend not using this company or product. Through my experience, I feel they do not live by their motto. Their new motto should be, "Nothing breaks or cost you money like a...
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ID
#2641094 Review #2641094 is a subjective opinion of poster.
Pros
  • Ran perfectly for the first 8 years
Cons
  • Heat exchanger cracked in 2019 and again in 2021
Preferred solution
Let the company propose a solution

You called it right pissed

BullshitShockedNo communications.The worst company ever. I guess so coming out of China i can see why. I wish i had read the reviews before getting conned. You can register over and over and get nowhere. I can write crooks crooks crooks crooks crooks crooks crooks crooks crooks crooks!!!

User's recommendation: Don't deal with this company. The worst ever. No communication.

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ID
#2522582 Review #2522582 is a subjective opinion of poster.
Location
Orlando, Florida

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