Trainz
Trainz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trainz has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you need assistance and resolution to a problem thru customer service be prepared for aggravation and consumption of your time, and that may not bring the service needed.".
Review authors value the most Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trainz has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you need assistance and resolution to a problem thru customer service be prepared for aggravation and consumption of your time, and that may not bring the service needed.".
Review authors value the most Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is medium according to consumer reviews.
Badly broken model car delivered
Left messages with my phone number. No return call from trains.
Received a model car - broken axel, broken wheel, broken tail light, broken rear bumper. I need an authorized return mailing label and a refund, but customer service ignores me.
User's recommendation: If you need assistance and resolution to a problem thru customer service be prepared for aggravation and consumption of your time, and that may not bring the service needed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI heard back from TrainZ and am sending back the locomotive I purchased.
TrainZ is a reputable company. It was a busy time over the holidays for them. I would recommend them.
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