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Trainz

Trainz

trainz.com
What is your customer experience with Trainz?

Trainz Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Trainz has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "If you need assistance and resolution to a problem thru customer service be prepared for aggravation and consumption of your time, and that may not bring the service needed.".

  • Review authors value the most Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is medium according to consumer reviews.

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Marvelous Uug

Badly broken model car delivered

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Left messages with my phone number. No return call from trains.

Received a model car - broken axel, broken wheel, broken tail light, broken rear bumper. I need an authorized return mailing label and a refund, but customer service ignores me.

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User's recommendation: If you need assistance and resolution to a problem thru customer service be prepared for aggravation and consumption of your time, and that may not bring the service needed.

Louretta Cgb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I heard back from TrainZ and am sending back the locomotive I purchased.

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TrainZ is a reputable company. It was a busy time over the holidays for them. I would recommend them.

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