This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not able to get refund

or order id 672052****46 and870099****78 paid for these tickets our flight was canceled and most of Europe is closed because of virus please give us our refund
View full review
ID
#1951838 Review #1951838 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

YOU BLOCKED MY CREDIT CARD

I am trying to book several trips to the Christmas market and on my 3rd booking which is Strasbourg to Salzburg you seem to have put a block on my credit card...why???? Please release this. Thanx, Robert Bradbury, annoyed in Canada
View full review
ID
#1690211 Review #1690211 is a subjective opinion of poster.
Location
Toronto, Ontario
Reason of review
Problems with payment
New Reviewer

When you book with Trainline you can never have your tickets!! Lose train, bus and more money to get new tickets again

I booked two train tickets from Paris to Brussels. Trainline did not send email confirmation, sms confirmation of tickets. Plus, if you can able to reach their customer service, they can not find your information too. If you want to file a complaint they respond in four days. Here comes the good part they easily accept your 200 euros and refuse to refund. Instead you have to spend another extra 200 to get new tickets from elsewhere. It is such a scam that, this day and age they really think they can get away with it. Overall awful service never, ever use when you are traveling. Avoid it all costs.
View full review
ID
#1163696 Review #1163696 is a subjective opinion of poster.
Service
Trainline Europe Customer Care
Cons
  • Hated everything
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article