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Not able to get refund
or order id 672052****46 and870099****78 paid for these tickets our flight was canceled and most of Europe is closed because of virus please give us our refund
YOU BLOCKED MY CREDIT CARD
I am trying to book several trips to the Christmas market and on my 3rd booking which is Strasbourg to Salzburg you seem to have put a block on my credit card...why???? Please release this. Thanx, Robert Bradbury, annoyed in Canada
Reason of review
Problems with payment
When you book with Trainline you can never have your tickets!! Lose train, bus and more money to get new tickets again
I booked two train tickets from Paris to Brussels. Trainline did not send email confirmation, sms confirmation of tickets. Plus, if you can able to reach their customer service, they can not find your information too. If you want to file a complaint they respond in four days. Here comes the good part they easily accept your 200 euros and refuse to refund. Instead you have to spend another extra 200 to get new tickets from elsewhere. It is such a scam that, this day and age they really think they can get away with it. Overall awful service never, ever use when you are traveling. Avoid it all costs.
Trainline Europe Customer Care
- Hated everything
Reason of review
Return, Exchange or Cancellation Policy
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