by TenderOcelot530 #16217591.0
I ride the TRE every day, twice going to work and back for years now so you can say I’m familiar with its pros and cons. I always use the Go app to buy tickets. I rely on the WiFi when I get in to get it a lot of times. As I walked in, I told the host that your WiFi is...
Amtrak - AWESOME! Customer Service Employee Divas
by BewitchedCottontopTamarin596 #15940715.0
On July 19, 2019 I took the 6:42pm AMTRAK train (138) from Baltimore Penn to Philadelphia 30th St Station, Train. Prior to my trip I had a grueling drive from Philly to Bmore to return a rental car.
I had not booked a ticket for this particular trip...to focus trying to get to Penn Station. Two female employees assisted me with getting a ticket after being on the train.
One of the attendants professionally informed the of Amtrak policies on booking ticket and attendant booked me a reasonable priced ticket. I was able to relax and greatly appreciated getting home to Philly at decent hour. Thank you, Cynthia and Christian
by PissedConsumer1608631 #16086311.4
Travel in on Metra's BNSF. Been doing it for 20 years. Have had handfuls of bad experiences. Today may top them all. So, I travel into the city early and today I happened to exit the train in Union Station and soon after realized that I had left my glasses on the seat....
Mta - Worse train services NYC
by PissedConsumer1593988 #15939881.0
Today 7/19/2019 it sucks this train service so many ignorant stupid who are in charge of this institución
Metra - Never on time
by PissedConsumer1608584 #16085842.0
I’ve been traveling on the MD-N line every weekday since April. In my time riding from Grayslake to Chicago the train has never arrived on time - that’s right, not once. Good job Metra. On the plus side, the conductors have always been alright.
Metra - Embarrassing service
by ArrogantNeanderthal701 #15862121.0
All rush hour trains are standing room only with many in stuck in unheated or nonfunctional cooling cars. Stop being cheap and put the right amount of passenger cars on.
Delays are almost daily- broken engines, cars, signals and switches. The cars are all antiques.
No improvements in 60 years. This is a sad part of Chicago’s lack of good public transportation.
Metra - Scheduled train never shows up
by JazzyKakapo #1596295
On 7/22/2019 I was waiting for the 7pm outbound train from the Edgebrook station. The Ventra app showed the train was on-time, there were no announcements at the station, I waited until 7:30, an outbound train never showed up. This is unacceptable, SHAME ON METRA!
Proof That Metra Lies to Riders
by MagnificentArcticFox798 #15837521.0
Positive Train Control is just being installed on the Southwest Service line now. Even so, they've been blaming PTC for delays for months.
Attached is a screenshot from their website showing that they claimed a Southwest Service train was delayed back in April even though it wasn't installed then! Late trains, rude conductors, overpriced fares and horrible service are what you get from Metra. With this proof, you can now add lies to that list.