Uhaul - Add a reservation and nobody went to pick up my trailer
by NormalOyster479 #15376121.8
I want to pick up a trailer and they told me that they forgot to go get it. I had people waiting to help me move and now on top of waiting for a half an hour to find out what to do I have to drive an hour out of my way to go get the U-Haul trailer myself.
by CreamyBarnOwl198 #13019591.0
I am still having a bad experience with Uhaul. For the past two weeks I have been trying to get a refund on the difference from the price that was confirmed. I was confirmed a $189 price, but later was charged $489. Uhaul listened to the recording for reference and the...
Uhaul - Over charged
by FirmWhaleShark888 #1434971
I check my bank statement yesterday and got charged again. The guy at store said I won’t get charged again.
I called them but, they can’t hear me. So she hanging up.
by AnyEel #12951041.0
I went Aransas Pass Total Storage in Aransas Pass Texas on Saturday June 2nd 2018 9:26 am to pick up a car hauler to rent for a day, on that day me and my son and his wife went in the facility to fill out paper and yes i did get safe tow so anything happens it could be...
Uhaul - Equipment Breakdown
by GreenHermitCrab #13763871.0
My nightmare began with the toll dollie. 1st dollie broke apart while i was driving on the highway.
The dollie was replaced with another broken dollie. I settled with the second because i was a day delayed in my travel. I had to make a note of it on my receipt. The man that hooked my 2nd dollie up was as old as Father Time.
Customer Service is as inadequate as a broken dollie themselves.
by WantingAkita #12881933.9
Being charged to much. On Saturday 24th I went in to pick up my Reservation, a 5' X 8' Trailer. I was punched in at 1:12 PM. When the trailer was hooked up the lights did not work. Checked and found that my Harness was not working. Went and bought a new one. Installed...
Uhaul - Not happy! Was told the trailer would work
by PissedConsumer1363756 #13637562.0
Was told the trailer would haul the truck I needed to move and drove 4 hours to a trailer that had flats and truck didn’t fit!!! Was a waste of trip truck still stuck 4 hours away
Uhaul - Bad equipment
by OfficialBeetle #1282278
Uhaul trailers have no tounge jacks, connecting and disconnecting them is dangerous, especially for persons with low upper body strength (older persons or women). The doors and latches have dangerous pinch points. Uhaul should be ashamed for renting this equipment that is so hazardous to paying consumers.