by LeadingJellyfish #12574902.6
Contacted E trailer numerous times about their website directing me to the wrong hitch. Searched in google and clicked on the etrailer hitch I wanted. I searched for "2001 ford crown victoria hitch and clicked on the first icon. It took me to their website where I place...
Etrailer - Every thing went well!
by JuniorPigeon643 #14919775.0
After reading some many reviews I'm happy to say my experience was different. I ordered my hitch on March 4th, it shipped on March 5th and arrived on March 8th with free shipping.
The box was slightly damaged but the hitch wasn't even scratched. I had my local garage install it, everything lined up perfectly in my 2019 Forester, Installation was exactly as shown in the videos.
The wiring harness had the correct plug and grommet and went right in. As far as customer service the company called me shortly after I ordered because I had some parts for a 1 1/4 hitch mixed in the order for my class 3 hitch and they wanted to make sure there was no mistake on my part. After reading all the complaints I almost feel guilty!
Etrailer - Incompetent distributor
by PissedConsumer1243662 #12436621.0
Etrailer shipped several hitches to me and they got damaged due to poor packaging. Offered spray paint to fix but didn’t have the ability to use foam or some sort of protection.
Even blamed it on the shipping company.
It took over a month from first order to refund and the complaint was filed the day that it arrived. Worst online experience I’ve ever had.
Rockauto - You don’t help
by DetailedOstrich #1455394
I had problems with ordering and your company wouldn’t help via phone so I canceled the order. No help= no sale!
by PissedConsumer1122042 #1122042
ordered a hitch and a few other small things...the hitch came loose in a box it had been bouncing around in whatever trucks it came in and the box was destroyed holes all over and the hitch all scratched and dinged to the metal...call them they say no problem we'll...
by NonsensicalTang #12966963.8
I ordered a Curt 16520-16026 5th Wheel hitch for my Nissan Titan XD diesel 8ft bed truck. After reading reviews that indicated the puck attachment hardware didn't fit deeply enough into the puck receivers had been corrected I questioned eTrailer customer service and was...
Curt - Does not work.
by PissedConsumer1113603 #1113603
I recently bought a receiver to fit my 94 chevy S10 to go behind the rollpan, it bolts up fine, the problem is the the 2x2 square tubing is about 2 inches to high so i cant get the stinger in. Did i get a bad one or?