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3.0 Based on 44 reviews
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  • Customers like
    • Sites we visited 7
    • Seeing so much in a short period of time 4
    • Tour leadr 4
  • Customers don't like
    • Tour director 8
    • Customer service 4
    • Service of the agent and guide 4
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My complaint is about tour director Scott Hunter. My brother and I went on Real Britain Tour from Dec 23-28, 2016. The tour director should set a pleasant tone at the start but that is not our experience with Scott Hunter. On our way to York on the first day, we were given by Scott headsets to be used during the our walk in the York. During the walking in the streets of York, it rained very hard so we , the guests run to shield ourselves in the... Read more

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I recently booked a European (honeymoon) tour with Trafalgar tours ( ), and an airline, flying first class, through my travel agent and paid the required $6000.00 deposit. Unfortunately, the wedding plans fell through and I was forced to request a refund from both the airline and Trafalgar tours. I was pleasantly surprised and very happy when the airline promptly refunded virtually my entire deposit of almost $5000.00. Trafalgar... Read more

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We took Highlights of Peru tour to see Machu Picchu. The only thing I liked about this tour were 2 half-days in Machu Picchu where one of those half-days was on our own. Trafalgar's Trip Director was difficult to tolerate. He was incompetent, do-as-little-as-possible kind, not articular (50% of what he was saying was just a bunch of words w/o any meaning), would not answer questions (which was most of the time) or give you wrong info, did not... Read more

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Trafalgar Tours - Loved our Best of Ireland 2016 Tour
1 of 4

My cousin and I took this trip of a lifetime in September 2016 after years of dreaming and planning. It was everything we had hoped and more. I was so impressed with Trafalgar and in particular our tour director Daren Blake. His knowledge and attention to detail was very impressive. Daren planned things so that everywhere we went, we arrived before the crowds, which made the experiences even better. The historical knowledge he shared of... Read more

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My husband and I are planning our trip to Europe next year. I saw this add from Trafalgar and when I called the Trafalgar agent to lock in this deal I was told that because I was planning to travel in July 2017 a surcharge would apply. I plan to book the European Whirl in July 2017 so this deal should apply. Apparently not!. This is false advertising. It is either $499 or not! Why would Trafalgar advertise for this price - if the deal is... Read more

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We booked this tour and were told a month or so before the trip we could not book trip insurance. It has never been a problem - until this trip. Why can't someone book travel insurance 30 days before the trip? Good question. ( it would have only given us $500 when our loss was $3000) Our trip stayed at average to above average hotels. We stayed at SANT ALPHIO GARDEN HOTEL AND SPA in Giardini Naxos, Italy. Our safe in our room was broken. A man... Read more

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My wife and i just came back from your 15 day Best of Italy and Sicily tour. I want you to know the EXCEPTIONAL job that your representative, on this tour, Patrica O"Brien did. She did so many things that, went over and above anything that, anyone had the right to expect. Her committment to the complete sarisfaction, of your guest's experience, was obvious at all times. Please let her know how much her efforts were appreciated. Read more

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Trafalgar Tours - Trafalger Amazine Ireland Tour
1 of 2

My husband and I have been on numerous other tours on five continents as well as small boat cruises, all of which we enjoyed. We will not be repeating the Trafalger experience. Trafalger says the hotels are 4 or 5 star which they are not. Three hotels were Holiday Inn level, which we expected, one was very nice although the room was small, and three were lower level, including two in out of the way locations. The tour itself usually took us... Read more

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We took the Trafalgar's Best of Finland, Russia & The Baltic States which also included Minsk, Byelo Russia & Helsinki, Finland, Aug 6 -21, 2016. That this tour was an undisputed success was shared by the 30+ fellow passengers. This largely due to the efforts of a superb Tour Director Goran Pilipovic (UK resident of Serbian heritage) and Driver Andrei Bosinov (Russian from St Petersburg). There are as many complaints about Trafalgar tours as... Read more

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On our last stop in Barcelona, we stayed at U232 Hotel. I was assigned to a room right next to the elevator. The room is very small and dark. There is a window with a view of the back of the elevator. It's super dark and ugly. It's worse than looking at a blank wall. The elevator which is right next to my room was noisy. I was not able to sleep all night. I could hear the elevator going up and down all night. I asked the hotel to change... Read more

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