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1.9 Based on 257 reviews
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  • Customers like
    • Designer items for sale 16
    • Ease of selling 12
    • Design of the site 7
  • Customers don't like
    • Customer service 25
    • Policies and procedures 21
    • How sellers are treated 16

Wow - exact same experiences for me as a Seller. Tradesy provides dismal "by picture" authentication services, drag their feet on returns and payment to Sellers, and does not return the exact merchandise sent. The entire business model set everyone up for failure -- the buyer, the seller, and the company too (not that i actually care about Tradesy at this point). Customer Service is non-existent and has cut hours of operation down to slim and... Read more

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every potential buyer should be aware that once you purchase anything on tradesy, it is yours forever,. the only return policy in place is a tradedsy credit, so they hold onto your money until you find something else. they say you can get a refund for misrepresentation by a seller or if the item is not as described by the seller or is damaged; good luck.... i found their customer service to be anything but helpful. even though an item i received... Read more

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  • From mobile
  • Feb 09
  • by anonymous
  • #1005417

I trust Tradesy. I have purchased about 8 bags in the past 3 years. In 2016 I bought 3 bags that ended up being fake. I immediately reported these, received the shipping label and sent them back. Anywhere else I would have been stuck with fake bags.

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  • From mobile
  • Feb 08
  • by anonymous
  • #1004924

I am a seller on this site and believe me they have the worst customer service ever!!!! Not only do i pay them a big commission but have to wait at least 2-3 weeks to ever see my money. Their operations with proceedures is so backwards abd they could give a *** abiut the people that nake them money!

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Well I have been a seller for several years on Tradesy and they have consistently gone downhill. They have raised their fees substantially making them higher than most other like sites. They have now added shipping into the sellers price making our prices seem very high and it is NOT free shipping or shipping "included." Now they are returning everything back to sellers-missing tags, original packaging and items have been worn by the... Read more

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I purchased a Coach leather "CARLEY"bag (my REAL Coach bag like this one was recently stolen It has since been discontinued)like someone else complained in these reviews the first thing I noticed a strong odor I also noticed that the hardwear on the bag was cheap and flimsy also there are no Coach Tags on the bag at all. The patch on the inside of the bag is barely readable and the ID numbers were way off and when I tried to return it I was... Read more

Was this review helpful? 0 1

Never received my product which I paid $1233.50 for. Has been 8 days since I purchased. Seller doesn't even have the product and is giving me the run around. The charge was immediately charged to my card (day of purchase). I contacted Tradesy who also gave me the run around and offered no resolution. I then stated I was going to dispute the charge on my card. At that point, she got rude and then said if I disputed the charge, they would cancel... Read more

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If u really want to get something done Complain to FEDERAL TRADE COMMISSION .COM They said if they are a lot of people complain they WILL do something about it so if they have done u bad like me then let the FTC know please don't give up.They let a buyer T.S take and break my stuff steal a stone and refund her and I'm out $80 shipping broke jewerly and don't matter what ur G.I.A person said write or if u got appriasals they dont ask ur side or... Read more

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I sold something on Tradesy and the amount I was told I would receive was actually the credit amount to be used on the site and a lesser amount if I wanted cash. Also that I would not receive the funds until 4 days after delivery. First and last time I will work with Tradesy. Plus they take the highest amount of fees. No thank you. Read more

Was this review helpful? 0 2

I am a very upset customer. I will NEVER use this excuse for a company again. I ordered a pair of ray bans on the 11th and not only have I not received them, I have messaged the seller twice with no response AND tradesy corporate twice with no response? They took the money out of my account without sending my order. This is modern day thievery. Will not recommend this app to anyone and will actually deter others from using it. I want my 53... Read more

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