Trademark Garage Floors Reviews
Trademark Garage Floors Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trademark Garage Floors has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
No positive feedback was noted in the single review.
Negative Feedback / Risk Areas
- Sales promises were reported as misleading, a core point in Trademark Garage Floors reviews.
- Workmanship issues included reappearing cracks and low spots that puddle after installation.
- Poor customer service with unreturned calls and a confrontational owner is a frequent Trademark Garage Floors customer complaints theme.
Key Takeaways for Future Customers
- Get all warranty and repair promises in writing and verify installer commitments.
- Ask about written warranties and refunds before booking work.
- Document communications and check independent reviews and customer service history.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Trademark Garage Floors has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
No positive feedback was noted in the single review.
Negative Feedback / Risk Areas
- Sales promises were reported as misleading, a core point in Trademark Garage Floors reviews.
- Workmanship issues included reappearing cracks and low spots that puddle after installation.
- Poor customer service with unreturned calls and a confrontational owner is a frequent Trademark Garage Floors customer complaints theme.
Key Takeaways for Future Customers
- Get all warranty and repair promises in writing and verify installer commitments.
- Ask about written warranties and refunds before booking work.
- Document communications and check independent reviews and customer service history.
Missleading sales, poor quality job done.
- - Kevin Sweet promised they would fix cracks after install.
- - Owner and installer deny the promise.
- - Cracks reappeared; low spots pool water.
Salesman advised us if new cracks developed following the installation of the floor covering they would come out & fix it. When that very thing happened the owner stated that the salesman, Kevin Sweet, "would never say that".
Not only did he, but so did the installer when questioned about that same concern. Now we not only have large cracks that have reappeared, but several low spots where water pools as well. We were advised by Kevin to fill in the one low area and all others should not be a problem when he sold us the project. As it turns out, the spot we addressed was the ONLY one that did not puddle.
The owner, Mark Plumb has absolutely NO people skills and was not willing to help us in any way!
Calls were not returned & when Mark finally did answer his voice was very raised & condescending! I would never recommend this company to anyone!
Preferred solution: Price reduction
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