Tracy Porter

Hi there - I live in RSA - I found Tracy's books when visiting America (working holiday on ski-resorts) about 15 years ago.

I loved everything I saw and started following her from time to time. Last night I thought I will give her (website) a visit and much to my surprise found all of this and the new blog!!!!

I never bought anything from her since it is too expensive (and with no shipping to SA) - BUT feel I just need to hop in and say something: Yes this woman and her entire family did bad - but all these complains are so full of bitterness - see what it does to you!!!! You should be aware of the fact that you will not receive any money back, but guys - you leave yourselves bitter and twisted. The money you lost did not leave you without a house - or no food??

We lost money on a property thing in RSA - we lost our house just about - we had to rent out 2 parts of our property in order to cover our bond - converting our garage area as well as my photography studio to live in. My children (2 lovely girls) have narrow little rooms now – in the shape of a horse stables. We lived for months with sheets as ‘pretend walls’ to give shape to a new ‘start’ till we could afford building walls.

You have to guard your heart – creating bitterness does nothing positive.

Tracy’s BLOG now looks like nothing – it is pretty sad – look at her pictures of herself – not at all what it use to be!!!!!

They did very very wrong, but they need to stand in front of God one day and explain – but so must you!!!!

All your bitterness takes your freedom of whom you should be. Somebody can take from you, but they can never take your soul. Get rid of this ‘sad’ issue and start using your energy to something positive – go bless a neighbor with some cookies or help an elderly lady with her shopping – that has eternal value!!

- Elna

Yes, Tracy Porter is BACK, BABY! with a new company called "Poetic Wanderlust." It's a shame that the Porters mislead loyal customers and kept all that money (mine included) they didn't refund for returned merchandise when their 1st company failed.

(John Porter eventually stopped answering my emails after promising me a refund.)

On the Poetic Wanderlust website, they've slightly toned down the lavish personal lifestyle that was formerly flaunted in the Tracy Porter catalog, although the new, homemade, batiky-looking products carry some very fancy price tags (for example, check out the Bloomingdales-wide belts you can attach to your cowgirl hat). I imagine they've burned a considerable portion of their client base -- and will eventually have to settle their many debts at the Karma Savings & Loan.

I am frustrated with the customer service at Tracy Porter, a boutique for high end jewelry, clothes, shoes and furniture. Some of theproducts carried are very unique, though exorbitantly priced. I bought a bunch of things and the quality was subpar for some of them and wanted to return them. I promptly followed the directions for return and returned the merchandise. It's been 2 months and despite having called customer service repeatedly, I haven't received any word about what's happening to the items returned and where my money is!!!!!

To add to that, things that were ordered for arrival way before Christmas haven't arrived, and I can't get them to cancel those items for me. My money is stuck and the merchandise isn't even with me. Their website doesn't always say clearly when the items on back order are likely to ship.

I received a damaged item and they are refusing to send me a replacement.

After all this, every time I call, I am told that "corporate office" is dealing with my issues. This has turned out to be a nightmare. I am NEVER going to shop with Tracy Porter and want to spread the word about their totally unprofessional set up.

I have been ordering from Tracy Porter for about 4 years and I have loved the clothes and unique jewelry that I have purchased. I returned several items and noticed that I was never given credit, after many phone calls and customer service telling me to check back that it was in review....

They are closed with no way to contact anyone. I wouldn't buy another piece of her clothing anywhere.. Maybe she cant start a new frenchy trend somewhere else.

I would encourage everyone else to do the same. I am very disappointed in the way they have handled things.

Exchanged phone calls and emails with Tracy Porter's husband, John Porter, about getting a refund on a returned item. I had tried to get the money from the store, but they said a "hold" was on all returns.

John Porter promised to return my money, verbally, and in print, but know I understand that he was just stringing me along. He never answered my last emails. I do not believe John Porter or his company had any intention of giving the money back.

In Tracy Porter's online catalog videos and catalog pictures, shot in Mr. and Mrs.

Porter's homes, the coupled appeared to enjoy a very lavish lifestyle. So glad all of us here could help support that with our unreturned dollars.

THEY ARE CRIMINALS! THEY STOLE MY MONEY!!!

HERE IS MY EMAIL FROM JOHN PORTER. I HAVE EVERY EMAIL WITH CUSTOMER SERVICE. I PLACED MY ORDER IN JUNE AND THEY KNOWINGLY TOOL MY MONEY WITHOUT EVER PLANNING ON FILLING IT!!!

THERE NEEDS TO BE RESOLUTION AND ACCOUNTABILITY! I DEMAND MY MONEY BACK! $309

Colleen,

Our ecommerce and retail operations have closed. Due to circumstances beyond our control, we are unable to fill your order if the item you ordered is not in our stock - which it is not, and our manufacturers will not ship additional products for us or provide us with additional products for our inventory. If you used a credit card to purchase the undelivered items you should dispute the charges with your credit card company as soon as possible in order to meet deadlines for disputing charges.

My sincere apologies for the inconvenience that our business difficulties have caused.

John Porter, President

Tracy Porter Inc.

beware, beware!

We bought some great looking expensive Tracy Porter dishes ($25 each!) with a written "microwave-safe" guarantee on the back of each piece. When one split earlier this year (2011) in our microwave during normal use, I contacted the rep, even sent a picture of the broken dish, who promised to get it addressed but then subsequently blamed "the manufacturer" and refused to do a thing.

I would never recommend any of their products as a result. All this over $25!! I even emailed her and warned that i would be writing this review! I have posted my real name here as well, feel free to email me at stevie45@***.net.

Steve Levenberg