
TrackPhone
TrackPhone Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TrackPhone has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |Scammer cell phone tracking company
One star is too high. Main company name appears to be Viespy, but they have several different name websites.
They are all subscription scammers. You pay for one ping. The charge you and don't even send you the data. The next day they bill you for 49.80 and give you 24 hours to cancel a subscription you didn't order.
They don't send a receipt to let you know they billed you. They try to get customers to settle for a refund of half off or wait for 30 days for customer service to get back with you. They are trying to make sure you can't file a dispute with 60 days for credit cards. No address, phone number or who owns company available.
This company may be legit on the surface, but they are scammers. I paid for a .38 ping which I never received by the way. I never saw the fine print that said they would charge me a 49.80 subscription fee. I didn't knowingly authorize this.
I consider it fraud. I was never sent a receipt letting me know they charged me. I just happened to see it on my bank statement. This company charges this fee and give you 24 hours to cancel.
There's no phone number to call. I sent in a written refund request. They immediately tried to get me to accept a 50% refund through AI. I rejected it and requested 100% refund.
The response was that it will take 30 days to get back to me. I will be filing a complaint with the Attorney General, FTC, CFPB, and ICC.GOV.
Many people probably accept their offer for 1/2 refund, even though they didn't knowingly authorize a charge for a subscription. Do not ever buy a ping from this company because they don't send it to you and they use it to obtain your credit card information so they can charge you.
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