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TrackPhone

TrackPhone

www.viespy.com
What is your customer experience with TrackPhone?

TrackPhone Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating and overwhelmingly negative sentiment; consumers report dissatisfaction with price level and service.

Positive Feedback

No positive feedback in the available TrackPhone reviews; the lone reviewer reported no delivered service.

Negative Feedback / Risk Areas

  • Alleged subscription scams and unexpected charges related to subscriptions and billing.
  • Poor customer service and slow refunds with limited contact information.
  • Claims of single-use pings not delivered and difficulties disputing charges.

Key Takeaways for Future Customers

  • Check TrackPhone customer complaints and TrackPhone reviews before purchase.
  • Monitor statements for unexpected charges and insist on receipts for refunds.
  • Avoid entering card data without clear cancellation and subscription terms.
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Media from reviews

TrackPhone - Scammer cell phone tracking company
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Paula L Asg

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Scammer cell phone tracking company

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AI Highlights
  • - Viespy is the shown name with several site variations.
  • - Charges 49.80 and 24 hours to cancel a subscription you didn't order; no receipt is sent.
TrackPhone - Scammer cell phone tracking company
TrackPhone - Scammer cell phone tracking company - Image 2
TrackPhone - Scammer cell phone tracking company - Image 3
TrackPhone - Scammer cell phone tracking company - Image 4
Updated by user Jul 15, 2025

Not enough room to write. I had to delete my comment.

Original review Jun 30, 2025
One star is too high. Main company name appears to be Viespy, but they have several different name websites.

They are all subscription scammers. You pay for one ping. The charge you and don't even send you the data. The next day they bill you for 49.80 and give you 24 hours to cancel a subscription you didn't order.

They don't send a receipt to let you know they billed you. They try to get customers to settle for a refund of half off or wait for 30 days for customer service to get back with you. They are trying to make sure you can't file a dispute with 60 days for credit cards. No address, phone number or who owns company available.

This company may be legit on the surface, but they are scammers. I paid for a .38 ping which I never received by the way. I never saw the fine print that said they would charge me a 49.80 subscription fee. I didn't knowingly authorize this.

I consider it fraud. I was never sent a receipt letting me know they charged me. I just happened to see it on my bank statement. This company charges this fee and give you 24 hours to cancel.

There's no phone number to call. I sent in a written refund request. They immediately tried to get me to accept a 50% refund through AI. I rejected it and requested 100% refund.

The response was that it will take 30 days to get back to me. I will be filing a complaint with the Attorney General, FTC, CFPB, and ICC.GOV.

Many people probably accept their offer for 1/2 refund, even though they didn't knowingly authorize a charge for a subscription. Do not ever buy a ping from this company because they don't send it to you and they use it to obtain your credit card information so they can charge you.
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