Log in problems

Cant change my password dont get the email to reset. Checking on a pre order of the Frankenstein mini bust please help.

User's recommendation: The new password didn't work.

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ID
#2166854 Review #2166854 is a subjective opinion of poster.
Location
Middleton, Wisconsin

Worst customer service ever

Customer service is rude and extremely disrespectful. Never have I ever been talked down to like I have been by their customer service department. If you mail something into their buy list you better hope the one woman in charge is in that day or your package will sit around their warehouse while you wait to get paid. Avoid at all costs. You’re better off selling your toys and collectibles on the Facebook marketplace.
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ID
#1624406 Review #1624406 is a subjective opinion of poster.
Location
Lake Grove, New York

NIGHTMARE.

I AM EXTREMELY UPSET! I placed an order #333**** on 12/12/17 for 4 WWE action figures for total of $71.26 . This gift is for my 8 yr old who still believes in Santa. As of today; saturday 12/23, the order has not arrived, your office is closed (day before Christmas, wow) and there is no tracking information on my order., At least, a day before Christmas, you should have an operator to handle emergency situations like mine. If that order does not arrive by tomorrow, I DO NOT NEED IT. The package will go back to you and I will expect a refund to my credit card. I AM BEYOND WORDS! I can't believe that you would not be available for emergencies, just to give me the status of the order, which I am not getting on the site.
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ID
#1154597 Review #1154597 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$71
Preferred solution
Full refund
New Reviewer

Short Review on December 23, 2016

I need refund bck on my card plz my name cindy i just to cancel
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ID
#978980 Review #978980 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Cancelled my order without even telling me or refunding me.