Toys For Trucks
Toys For Trucks Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toys For Trucks shows a 1.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable distribution.
Positive Feedback
The only positive note is that it is the closest Snugtop dealer for local customers.
Negative Feedback / Risk Areas
- Customer reports paid full price but no delivery after 3 months, a common Toys For Trucks reviews concern.
- Poor communication and apathetic customer service when following up on orders.
- Delays blamed on parts shipping from Mexico and unclear billing, refunds, subscriptions policies.
Key Takeaways for Future Customers
- Confirm delivery timelines and tracking before purchase and ask about refund options.
- Document communications and consider alternatives if prompt customer service or timely delivery is required.
- Check recent customer complaints and verify any auto-ship or membership terms first.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toys For Trucks shows a 1.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable distribution.
Positive Feedback
The only positive note is that it is the closest Snugtop dealer for local customers.
Negative Feedback / Risk Areas
- Customer reports paid full price but no delivery after 3 months, a common Toys For Trucks reviews concern.
- Poor communication and apathetic customer service when following up on orders.
- Delays blamed on parts shipping from Mexico and unclear billing, refunds, subscriptions policies.
Key Takeaways for Future Customers
- Confirm delivery timelines and tracking before purchase and ask about refund options.
- Document communications and consider alternatives if prompt customer service or timely delivery is required.
- Check recent customer complaints and verify any auto-ship or membership terms first.
Turn one complaint into a collective action
Paid full price for a product- 3months later still waiting for delivery
- Paid full July 31 for back window from Toys for Trucks; no delivery by Oct 10.
- Calls yield be patient and no tracking; Snugtop offers no help.
I own a 2008 Toyota Tacoma with a matching Snugtop Camper.
In July of this year,approximately July 31; I paid full price to purchase a replacement back window from Toys for Trucks, 11352 Hesperia Rd, STE A, Hesperia, CA 92345. (760) 956-****.
I was told the window would arrive in 3-4 weeks.
As of today October 10, 2023 I still have not received it, and every time I call; am met with "be patient", "it comes from Mexico' and "we will call you as soon as we have tracked the shipment".
I spoke with another Snugtop representative and was told they could do nothing, and to be patient.
As this is a reflection of your company's business practice, I am extremely frustrated and disappointed at the apathetic approach at dealing with your customers. I am a special education teacher and the lack of clear communication and delivery of a item I paid for leaves me wondering how successful your business plan will truly be.
Any help to resolve this would be greatly appreciated.
Thank you in advance
AnnaLisa Davis
- Closest snugtop dealer
- Paid full price and have not delivered the product
Preferred solution: Deliver product or service ordered
User's recommendation: Seriously consider before buying from Snugtop
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