Toyota Universe
Toyota Universe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toyota Universe has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; recent feedback calls it "a fraud dealership" in Toyota Universe reviews.
Positive Feedback
No positive experiences reported in available customer comments.
Negative Feedback / Risk Areas
- Customers report unexpected fees and final price increases related to billing and add-on charges.
- Allegations of misleading certification and warranty promises then retraction on pickup.
- Complaints about inflexible sales practices and poor customer service during disputes.
Key Takeaways for Future Customers
- Check Toyota Universe customer complaints and get written warranty and certification before payment.
- Confirm all fees and monthly payments in writing and verify advertised offers at time of purchase.
- Consider alternative dealers if any terms feel unclear or pressured.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toyota Universe has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; recent feedback calls it "a fraud dealership" in Toyota Universe reviews.
Positive Feedback
No positive experiences reported in available customer comments.
Negative Feedback / Risk Areas
- Customers report unexpected fees and final price increases related to billing and add-on charges.
- Allegations of misleading certification and warranty promises then retraction on pickup.
- Complaints about inflexible sales practices and poor customer service during disputes.
Key Takeaways for Future Customers
- Check Toyota Universe customer complaints and get written warranty and certification before payment.
- Confirm all fees and monthly payments in writing and verify advertised offers at time of purchase.
- Consider alternative dealers if any terms feel unclear or pressured.
Turn one complaint into a collective action
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Verified Reviewer
Fraud Dealership
- - Base price 33,508 with certs and discount.
- - Final price 39,211; down payment 7,000.
- - Car said not certified or warranted; warranty offered only today.
Selected one Toyota Highlander Hybrid 2020 Pre Owned Certified with the base price of $33,508. They added $2,995 as Certification charges, $995 as reconditioning charges, then applied $2,000 discount.
Then applied Sales tax and other DMV charges and ended up on $39,211 with down payment of $7,000. They also ran my Credit report and at last when all numbers were final, they said this car is not certified nor there is any warranty available on
this. When I start arguing with them, they offered 7 years extended warranty. I was really upset, they said its Saturday, and now we are off, you can come on Monday for the pickup of car.
On Monday I called them and said, I don't want any warranty nor certification, just calculate my monthly payment on the based price, they refused to reduce the price and also said there is no extended warranty available. You have to take the car at price of $39,211 without warranty and certification.
The extended warranty we offered was valid only for that day.
May I know is this a way how Toyota deals with their customers?? Very disappointed!!
Preferred solution: Apology
User's recommendation: Toyota Universe is a fraud dealership
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