James S Gki

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Refuse a reasonable return

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Toyota Parts Deal - Refuse a reasonable return
Toyota Parts Deal - Refuse a reasonable return - Image 2

5/24/2024

$65.17

Website appeared to offer an electronic trunk lock.

In fact, trunk lock was mechanical only.

Company operates on the web under ToyotaPartsDeals.com. They refused to allow me an RMA even though I have original packaging and the product is unused and in the same condition as I received.

They refused a return simply because the bag was opened. NO LEGITIMATE COMPANY TAKES THIS POSITION. Some charge a restocking fee but no one refuses a reasonable return. Its bad business.

Furthermore, the policy is NOT clearly displayed on their site but only buried in legal language on a secondary page.

Business has made no effort whatsoever to resolve the problem.

They just refused me.

I want at least 80% of my money returned---no less. I will pay return shipping.

James Smith

PS Price on this item no better than Toyota Dealership.

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User's recommendation: AVOID!

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