Toyota Of Orlando
Toyota Of Orlando Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toyota Of Orlando has a 5.0 star rating from 1 review and overall sentiment is mostly satisfied with the website and customer service while pricing is reported as low.
Positive Feedback
Reviewers value the website and customer service and note affordable price levels in Toyota Of Orlando reviews.
Negative Feedback / Risk Areas
- Complaints about finance department responsiveness and unwilling staff in Toyota Of Orlando customer complaints.
- Allegations of misleading vehicle history reports and refusal of refunds or exchanges.
- Dissatisfaction with discounts, special offers, and location convenience.
Key Takeaways for Future Customers
- Confirm vehicle history independently before purchase and document communication about refunds.
- Prepare to contact other locations for finance issues and verify special offers in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toyota Of Orlando has a 5.0 star rating from 1 review and overall sentiment is mostly satisfied with the website and customer service while pricing is reported as low.
Positive Feedback
Reviewers value the website and customer service and note affordable price levels in Toyota Of Orlando reviews.
Negative Feedback / Risk Areas
- Complaints about finance department responsiveness and unwilling staff in Toyota Of Orlando customer complaints.
- Allegations of misleading vehicle history reports and refusal of refunds or exchanges.
- Dissatisfaction with discounts, special offers, and location convenience.
Key Takeaways for Future Customers
- Confirm vehicle history independently before purchase and document communication about refunds.
- Prepare to contact other locations for finance issues and verify special offers in writing.
Turn one complaint into a collective action
Orlando, Florida
Lazy Finance/ Service department
- - Tried to obtain an extended warranty copy from Finance; told Lakeland purchase means no affiliation and the Lakeland system was down.
Upon my arrival at Toyota of Orlando for a standard maintanence service, I had asked if I could have help retrieving my extended warranty from Finance. I was abruptly told that because I purchased the car at the Lakeland location, they would not be able to help me.
Since I did not have a printer on me- I then asked to speak to a representative in Finance to see if they could have Lakeland Finance fax over a copy. DOES THAT SOUND LIKE A DIFFICULT REQUEST? I waited approximately 15 to 20 minutes to speak to a harsh and unwilling representative from the Finance department Toyota of Orlando location (brunette short stout woman) who again told me what I already knew. "We are not affiliated" - I know you are not affiliated but given I am not in a foreign country I would expect that you may have regular contact with sister locations.
She suggested I call them myself so that way I would be out of her hair. Fine. I called the Lakeland location and was transferred to a man that told me their system was down and he could not retrieve at this moment. He was glad to remind me that it would have been included in my original purchase package.
Well that's great but that is not what I am asking you.
Overall I am completely fed up with every branch of Toyota. From my purchasing experience, to the regular maintenance visits, to the personnel I am forced to have contact with every time I have to come inside the building.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Toyota Of Orlando - Toyota Car Review from Williamsburg, Florida
- - Sold a 2015 Corolla to my mother-in-law, described as clean Carfax, one owner.
- - Front-end collision, front end replaced, exchange refused.
Toyota of Orlando honored their word and exchange the car for a brand new car. Great service by Yanni (General Manager). Very happy with the resolution.
Toyota of Orlando sold a used 2015 Toyota Corolla to my 66 years old mother in law with a "clean" carfax that supposedly was a one owner car that had never been involved in any type of accident. Unfortunately all that was a lie, 3 days later we came to find out the car was involved in a front end collision and the entire front end of the car was replaced.
I called John Cruz and Ms. Cynthia (manager) To explain the situation and they both told me there was nothing they could do. All we were asking is to take the car back and exchange it for one that hasn't been crashed, they even refused to to that.
John Cruz took advantage of my 66 years old mother in law selling her a crashed car with a fake or altered carfax. Be aware of this dealership obviously there is fraud involved there.
Companies Similar to Toyota Of Orlando
Seminole Toyota
“What started off as a nice experience with one of the sales managers turned into harassing nightmare by...“
WeatherTech
“This is not the first time I have issued a complaint to Weather Tech. I recently had my car...“
Husky Liners
“Order was placed and paid for well over a month ago- no communication about the status of the order has...“
Birchwood Credit Car
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Repeatedly mentioning age = looking for a pity party and/or looking for a handout. Stop acting like a 66-year-old is some dinosaur.
That's when most folks are just now retiring. If, after nearly seven decades of living, they aren't smart enough to purchase a car, then they have no one to blame but themselves.
Ohh.. so brave posting anonymous.... Punk!