Johnny S Njf

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Verified Reviewer

Bad service

Have a 2023 Toyota Tundra limited. Truck dust inside i have to clean it 2 times a week.

Dealer drag there feet and have some sort of excuse every time i take the truck in. Have the truck for 6 mounts now and they didn't fix one of the problems i have. Always an excuse. Other problems i have is rear seatbelts dont work, screen keep disconnecting, breaks noisy, and hybrid system under sead make whistling nois.

And for al that they have an excuse. Now they told me i don't look after the truck.

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User's recommendation: Stay as far away as you can

Ralph D Fsy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

4 months to get a key

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Its been 4 mths since i purchased 2023 Rav 4. Have not received a second key yet, This is unacceptable. Its enough for me to move on after 30 yrs support to a different manufactory

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Preferred solution: a second key

Asif A Wtk
map-marker Calgary, Alberta

Highlander Hybrid Delivery awaited since October 2021

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Dealer misleading clients. Mis-commitment and giving a run aroundafter 8 months telling us to either cancel order as Toyota is no more producing hybrids or wait another 4-6 months atleast with no assurity. Unpleasant experience by Toyota Canada

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Loss:
$67000

Preferred solution: Deliver product or service ordered

User's recommendation: Toyota taking token money from customers and creating back orders and wealth for itself.

Asif A Wtk
map-marker Calgary, Alberta

Highlander Hyvrid awaited since October 2021 - Toyota Dealership giving a runaround

I booked a Toyota Highlander in October 2021 and the dealer (Toyota country Hills, Calgary, Alberta, Canada) confirmed a delivery within 2 months time. After 8 months, the Dealer confirmed today that Toyota has shortage of parts and hence cannot produce Hybrid models.

The dealer further advised to either wait for another 4-6 months or just cancel the order as there is no guarantee. Is that how Toyota is now going to treat clients? COVID is now over and things are back to normal and hence taking COVID exclude no more works. I’m driving a rented car for past 8 months and it’s literally ridiculous how we are being treated by the dealership.

I have an entire chain of emails. Can I please request for an intervention here.

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