Elaine G Rxu

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NEED REFUND

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To Whomever It May Concern, I am at my wits end with contacting someone who can help me. I have called over 5 times and everyone has passed me off to the next individual. I was unrightfully charged for a room I cancelled back in June and have not received my refund. I did not stay in the room and have been charged for it. MI Res Conf# TownPlace Suites Denver Southeast June 25-26 DID NOT STAY. AND CANCELLED RESERVATION - NEVER CHECKED IN BECAUSE OF A MISTAKE ON TOWNPLACE SUITES. I was charged $176.55 WHEN I DID NOT STAY. I expect a full refund immediately.
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Loss:
$176
Cons:
  • Customer service

Preferred solution: Full refund

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