TowneBank
TowneBank Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TowneBank has a 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral with mixed TowneBank reviews mentioning helpful customer service and several customer complaints about account access and unexplained charges.
Key Takeaways for Future Customers
- Expect responsive customer service for issues like retirement accounts and check account questions.
- Monitor accounts for unexpected withdrawals and billing concerns.
- Be cautious if your branch is transitioning or taken over.
Negative Feedback / Risk Areas
- Reports of account access being cut off without explanation.
- Unexplained withdrawals affecting direct deposit and savings.
- Delays or lack of follow-up on transfer and account management requests.
Positive Feedback
Customer service representatives and the loan department received praise for resolving issues and earning referrals from satisfied customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TowneBank has a 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral with mixed TowneBank reviews mentioning helpful customer service and several customer complaints about account access and unexplained charges.
Key Takeaways for Future Customers
- Expect responsive customer service for issues like retirement accounts and check account questions.
- Monitor accounts for unexpected withdrawals and billing concerns.
- Be cautious if your branch is transitioning or taken over.
Negative Feedback / Risk Areas
- Reports of account access being cut off without explanation.
- Unexplained withdrawals affecting direct deposit and savings.
- Delays or lack of follow-up on transfer and account management requests.
Positive Feedback
Customer service representatives and the loan department received praise for resolving issues and earning referrals from satisfied customers.
Millboro, Virginia
Retirement accounts
Was asking about transferring retirement accounts. I was assured someone would get back to me to help me manage this.
Hampton, Virginia
Town Bank just took over my old Bank old point. I went to pay a bill today and after I paid one bill they cut off all access to my bank account and I would like to know why I am really pissed I don’t
- - Access to my bank account was cut off without explanation.
- - I am dissatisfied and will look into other banks.
They cut off access to my bank account for no reason no explanation and Id like to know why so far. I am not happy with this Bank.
I will be looking into other banks, very dissatisfied. Customer terrible way to do business
User's recommendation: Do not recommend you at all if you didn’t have yourself together to take over the whole point branch you should’ve never touched it or taking it over until you had your ducks in a row. This is disgusting.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTaking money out of my account
- - $24.99 is deducted from direct deposit before it reaches savings.
- - I am concerned about who authorized this, why, and for how long.
For some reason 24.99 is coming out of my direct deposit before it goes into my savings account not this bank. Who could possibly have authorized this and why. I don't know how long this is been happening or how.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was getting information on my new check account , and the customer service representative was great on solving my problem
- - Customer service solved my problem.
- - I recommend Towne Bank to family and friends.
- - On special occasions you pay only interest.
The customer service representative was great in solving my problem , I recament Towne Bank to rest of my family and friends , the loan department is great , on special occasions they let paid just interested on your loan and keep the part do what you have to do , that is great business , love them !!!
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