Manufacturer: Touchsuite Category: Pos Systems Clear all filters (3 of 3 reviews match)
We are a Mexican Restaurant in California. When we get busy our TouchSuite POS System completely wipes out all of our tables and we are left with a blank screen and pissed off customers waiting on us to get assistance from TouchSuite Tech Support to fix the problem. Unfortunately this happens one too many times and is detrimental to our business as customers get upset not at our system but at us as a business. TouchSuite says they have...
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joey well, I thought i would look into this system... I'm glad I did.... too many issues for me to deal with...

I didn't like
  • Customer service nor product
I have been experiencing major problems with The Touchsuite POS system. I have never witness anything Like this in my 18 years of entertainment and restaurant years. These systems crash a lot during the busy times of my business. It is a challenge getting anyone to respond. This weekend Of April 7-9th 2016, I have called tech support over 20 times seeking Urgent help. My systems have crashed again and I can't get anyone to answer my calls or...
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rollo2016 There are other POS systems out there. Tell Touchsuite, via certified mail that due to their lack of service, etc. you consider any contract you have with them null and void a...

I didn't like
  • Just horrible business
  • Not even worthy of 1 star

Touchsuite Restaurant Pos System Review

WORST WORST WORST SERVICE .. Over 3 years and they won't fix the problems with the system . It's not even set the correct way. They never call me back . I call almost every day .. Terrible service .