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I was told today that the hardware and software that Touch Suite sold MBF is no longer compliant as of December 28th and that they dont back that system any longer and yet they will not help me get out of the lease. Touch suite is a sham and i would love to hear from...
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Anonymous

Bettye Booker System kept freezing up and dropping sales after 3 months it I gave up. Technician support sent return authorization and now MBF keeps threatening. They lost the system for a ...

#1013478
Worst company ever BEWARE!!! Elite system total junk with no support, now their credit card processing doesnt work, over a week without being able to process credit cards. All they offer is no solutions and im on my own. I plan on seeing them in court. They are linked...
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Anonymous

Leah ortiz I hate this company and haveven pages of issues and would love to get a forum of us together and go after them. Leahshair4ya@aol.com is my email.

Anonymous

Deb is there anyway I can retrieve my information and schedules of this thing?????? I can not get any help from touch suite. Guess they know I want to throw this thing out the win...

1.3
#984354
Touchsuite - VERY DISSATISFIED & EXTREMELY UPSET CUSTOMER!!!
We are a Mexican Restaurant in California. When we get busy our TouchSuite POS System completely wipes out all of our tables and we are left with a blank screen and pissed off customers waiting on us to get assistance from TouchSuite Tech Support to fix the problem. ...
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Anonymous

joey well, I thought i would look into this system... I'm glad I did.... too many issues for me to deal with...

I didn't like
  • Customer service nor product
#826843

Touchsuite Pos System Review

#999709
1.0
Not able to process credit cards in my salon..... beyond furious! And all they can tell me is a need a new system and side terminal.... no other help and all they can say is I need to pay money to fix their problem with system and I won't be able to use my system fully also... anyone else furious about this???!!!!! Class action lawsuit maybe?!
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Short Review for October 13, 2016, Pc_payment

#935827
1.0
"Stay Away from this company" attention costumers Check your bank statements you could be charging double , liers,they have been taking money out of our account for moths and they always play games saying that they will return the money , but is not true , Atencion layers we no we are no the only ones
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Touchsuite Restaurant Pos System Review

#906711
1.0
WORST WORST WORST SERVICE .. Over 3 years and they won't fix the problems with the system . It's not even set the correct way. They never call me back . I call almost every day .. Terrible service .
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Touch Suite Salon Software Review

#715177
I got the touch swet for my salon and have not been able to use it at all but they keep telling me i have 2 more years on lease but got my paper work out ran out March this year nonething but lies no more money from me and i am turning it over to my attorny some one needs to get behind this i want all my money back and they can have this peace of *** pissed
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Touchsuite - Another Highly Pissed off Customer
Touchsuite - Another Highly Pissed off Customer
Touchsuite - Another Highly Pissed off Customer
As (owner of City Lights Bar & Grill) inLas Vegas. I have been experiencing major problems with The Touchsuite POS system. I have never witness anything Like this in my 18 years of entertainment and restaurant years. These systems crash a lot during the busy times of...
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rollo2016

rollo2016 There are other POS systems out there. Tell Touchsuite, via certified mail that due to their lack of service, etc. you consider any contract you have with them null and void a...

2.3
I didn't like
  • Not even worthy of 1 star
  • Just horrible business
#826792
I was told this system was perfect for my salon and had all the application I informed the sales rep I needed. When I received the equipment for my brand new salon I noticed several issues and apps not as promised. I tried for 2 months to get the bugs fixed with no...
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Anonymous

Anonymous No contact from company. No call back.

1.0
I didn't like
  • Customer service nor product
  • Not even worthy of 1 star
#799874
DO NOT MAKE THE SAME MISTAKE I DID! My name is Alex Giampietro i own a full service restaurant. I had touch suite they are the worst nothing but problems. The list is endless. You can call me at my restaurant Garlic Knot 954-671-8400 that is how strongly i feel about...
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TouchSuite

TouchSuite Dear Alex, TouchSuite sincerely apologizes for the issues that you have experienced with our Restaurant point of sale system. We certainly understand how frustrating this is. ...

There hardware is decent, there Operations Department and customer Technical support is very helpful. I spoke to the CTO (totally worthless), I called back and spoke to the Director of IT (nice guy) helped he. I could turn back the clock I would not walk away I would...
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TouchSuite

TouchSuite Dear TouchSuite Customer, TouchSuite sincerely apologizes for the issues that you have experienced with our products and services. We understand that you've spoken with some m...

Touchsuite promised the world. Great rates, great service. I submitted statements from my current processor. Looked at the demos, all seemed great. Then the fine print. They would not explain their rates any detail AND the require a 3 year contract with heavy...
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TouchSuite

TouchSuite Dear TouchSuite Customer, TouchSuite sincerely apologizes for the lack of forthcomingness from our reps' behalf when being setup for our merchant services. We certainly unders...

#634993
NO ONE TAKES RESPONSIBILITY FOR THIS PRODUCT!!! After too many issues to describe... I called and was directed to customer service agent after customer service agent of whom I could barely understand a word that they were saying... much less get the answers or help...
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TouchSuite

TouchSuite Dear kimreed1968, TouchSuite sincerely apologizes for the multitude of issues you've encountered. We certainly understand how frustrating this is. Plus, we deeply regret the b...

I didn't like
  • Any aspect of the customer service
  • Tech support
  • Just horrible business
#598474
I had used there product at my restaurant it was a disaster. For two years nothing but problems .They would fix one issue and mess up three other things. The system tries to service too many different industries with no success. I finally switched pos companies . There...
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TouchSuite

TouchSuite Hi Alex, like stated in the most recent review: we apologize for the issues that you have encountered with our Restaurant point of sale system. Please contact us again and ad...