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touchland

touchland

touchland.com
What is your customer experience with touchland?

touchland Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

touchland has a 3.0 star rating from 4 reviews, 50% would recommend. Rating split shows more unfavorable feedback than positive. Pros noted: nice stuff. Cons noted: no communication, high price, issues with discounts and product selection.

Key Takeaways for Future Customers

  • Check touchland reviews before ordering; customers report missing confirmations and cancelled orders.
  • Expect limited contact options and delays in customer service response.
  • Consider price level and limited discounts versus alternatives.

Negative Feedback / Risk Areas

  • Frequent customer complaints about orders being cancelled after purchase.
  • Lack of phone support and slow email replies cited in customer service complaints.
  • Instances of missing confirmations, wrong or broken deliveries reported.

Positive Feedback

Reviewers say the product itself is nice and some customers have had successful wholesale or repeat purchases.

View full overview ›

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Show reviews that mention
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Raquel S Xsr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Finally spoke to a human

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AI Highlights
  • - A representative helped with my issue.
  • - No phone number; contact via email caused 2-3 day response delays.

The representative at touchland helped me with my issue the only other issue I had/ have is I googled their number , email and they didnt have a phone number you gave to email them and wait for a response which by this time 2,3 days had passed since I received my package .

I went through this site to get in touch with a live representative. Any consumer site should have a email and phone number to be able to reach them , were spending our money on their products!

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Zacari Fvi
map-marker Sacramento, California

Why are my orders being cancelled

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AI Highlights
  • - Orders go through at purchase but cancel days later.
  • - Shopify cannot explain the cancellations.
  • - Contact 209-604-**** for this issue.

Please give me a reason why my orders go through when I purchase them and then several days later they are cancelled. Shopify cant give me a reason either.

Please contact me at 209-604-****.

I have purchased from you previously and had no problem. In fact I have purchased a lot

User's recommendation: Find out why your orders are accepted and then cancelled

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Slimmithy P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

I purchased the order I didn’t get a confirmation number. I didn’t get an email or anything.

AI Highlights
  • - There is no confirmation number or email for the $60 order.
  • - Purchased $60 of items for my daughter for Christmas.
  • - There is no update on the order.

I purchased the order, I did not get a confirmation number. I didnt get an email.

I dont know whats going on but I purchased $60 worth of items for my daughter for Christmas and I dont have an email.

I dont have an update. I dont know whats going on.

Loss:
$62
Pros:
  • Nice stuff
Cons:
  • No commcation

Preferred solution: Deliver product or service ordered

User's recommendation: Call first

View full review
Anonymous
map-marker Boston, Massachusetts

Need to speake to some one

AI Highlights
  • - User wants to know what's going on with their daughter and Christmas money.
  • - They are tired of navigating the website.

I just whats going on. Im tired of going through this website all this is a lot. I just wanna know whats going on with my daughter get her Christmas present money thats it and Im not at the Katrina Jefferson Katrina Jefferson 01109@***.com OK

User's recommendation: Ok

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Anonymous
map-marker New Kensington, Pennsylvania

Broken product

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My touch land was gifted to me brand new in the package and I tried to spray it and it wont spray

I got it for a birthday present and its now working

User's recommendation: Don’t get this if you actually want to use it

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Anonymous
map-marker Bluffton, South Carolina

Wholesale

AI Highlights
  • - Boutique bought Touchland wholesale in 2024 but couldn't buy toward year-end.
  • - They want to know when wholesale will be available again.

Thanks for responding. My boutique has purchased Touchland in 2024 but wasnt able to toward the end of the year.

When will we be able to purchase wholesale again.

We are in a small town and Target etc is over an hour away. Thank you so much!

View full review
Burak Zfz

Problems with remoteth Dr reaso for my review.is try jail

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AI Highlights
  • - Bought two bottles: rose water and lime.
  • - Accidentally added a watermelon order and wants it canceled, keeping only the rose and lime bottles.

My problem is y

That I only.bought two bottles.one for t rose.

Water.and.the.othe.other for lime

.I bt mistake.pressed the.wstetmelon one.and it placed an order for two. To delete thar order and maintain theRose.snd lime bottles I wanted to catch you before you placed the order

.i.would greatly.appreciate it.

Thank you

LidiIa De. Armas

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Linda R Mvh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didnt order this

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Contains 2 confidential files for company representatives

I had a pkg delivered that I never ordered. I need to know why I received this pkg. I need a return label to send it back.

Preferred solution: Full refund

User's recommendation: I'm not sure what it is. I don't like body sprayy spray, that's what it

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