
Touba Fashion Hair Braiding Salon
Customer Relations
To Whom This May Concern, 12/10/2013
My name is Kim Aird. I'm writing you because I feel that
I was scammed by a business called Touba Fashion Hair
Braiding Salon. The owner of the salon is named Miriam
she is very ruthless in her business practices as far as
the poor treatment I received as a customer. She is very
conniving, manipulative, and dishonest in her business
practice as far as how she deals with the public. She
made me feel very uneasy and I was very vulnerable
because I had to get my hair done and it was getting
late and she knew that the chances of me leaving her
place of business that day to go and get my hair done
some where else would be slim to none. She purposely
while braiding my hair she kept harassing me and being
very aggressive and at first I brushed it off in a state of
shock because I couldn't believe a person could treat me
this way. Especially if they are supposed to be a buisness
owner that claims they are a professional. That is not how
a professional business owner operates their business its
not right at all. Like I said before she is ruthless and feel
that I have received poor treatment because she tried to
see how much money she could get from me, as I stated
before that she is a master minded manipulator and she
will stop at nothing to take advantage of you if she feels
that you are a person who is trusting. I was probably too
trusting. I mention too trusting because I should not have
paid her before she finished braiding my hair at all that was
a mistake know that hindsight is 20/20 I would not do that
again along with not patronizing her business which is a mess.
Its not up to standards of how a business should look or be run
its very grimy and dingy looking her business is being run in a
run down looking building on the outside its okay but inside its
like the movie Nightmare On Elm Street with Freddy Kruger talk
about looks can be deceiving its disgusting! I couldn't believe
that this was the way her business actually looks in person. I
state that because I thought it would be a little bit cleaner
based on what I saw on a site for the salon it didn't look
that shabby so I was disappointed to see appear in the
condition that it is in which reminds of a lower income
housing type of salon just low rent, ghetto all the things
a salon should not be talk about looks can be deceiving. I
know you are probably wondering then why did I stay and
not leave that dreadful place. I know I should have left
because it clearly is not worth my time, money or energy to
patronize a business of that low level. I guess I have always
wanted to patronize any business of those who look like myself
if its good and refer it to other people like I would and continue
to do now with any other businesses if they are good that are
owned by people of other races and cultures as well. I don't
discriminate I just hate to be taken advantage of by any one
especially who looks like me. A prime example of how she took
advantage of my kindness which she took it be that I was weak.
I called Miriam the owner of Touba Fashion Hair Braiding Salon a
while back in the beginning of October like around the first of
that month and told I would like to come into her place of
business for her to braid my hair and she said ok we agreed
on a time and how much I would pay and the date that I would
come into have it done. When I left home on my way there I
called her just to confirm that was on the 10th of October. I
arrived for my appointment at 6:00 pm the place is located on
103 Bayard Street In New Brunswick NJ 08901. The phone
number of the business is 732-296-****. I went over the cost of
how much the hair she provided to braid my hair would cost
added to amount it costs to braid my hair. She told me over
the phone it would cost $120.00 I told her I didn't want to pay
so much and that I would be willing to pay $100.00 Miriam said
that was too low so then I said fine I will pay $110.00 and
she felt that price was also too low. We finally agreed on
the $118.00. When I arrived there in person it was a totally
different story she started to attack me saying that I had
to pay her upfront or she wasn't going to do my hair she
totally blind sided me as soon I was there her price that we
agreed on changed from $118.00 to the jacked up price of
$130.00 which was $10.00 more than what she quoted me
over the phone the first time. It was $120.00 at first. When I
threatened to call the police on her and because she refused
to give back the money that I paid her before she was done
with my hair. Miriam said she didn't care and she continued
to threaten me and make hand gestures toward to me which
indicated in my mind that if I did not cooperate and do what
she said which in her own words I was supposed to be quiet
and stop asking for any money back because I wasn't gonna
get it back. I should have left and not patronized her business
at all. It didn't stop after that she badgered me for even more
money and I finally said no went ham on me again to the point
she started saying things like if you don't pay I will cut all
your hair off just threatening me until I did so. Altogether
she received $143.00 that she was angling for the whole
time I don't think that is right I was hustled, bamboozled,
hoodwinked, and just plain taken advantage of by someone
who I thought I could was an honest person I was such a fool.
I have learned a hard lesson and this new year that is coming
up I will more be thick skinned and not be so nice to people
right off the bad and not give everybody the benefit of the
doubt upfront because majority of the people out here don't
deserve it. I will know see alot of people as a foe before I
see them as a friend because you have to earn respect its
not like Halloween where you pass out candy to kids here
you go trick or treat give me something good to eat. No
this is real life as a business owner Miriam disrespected
me as her customer she needs to pay the piper which
means you need to suffer the consequences for her
very poor actions toward me. I'm seeking damages in
the amount of money I was paid by force to have my
hair done on that very unfortunate day it was very bad
what she did it has left me with alot of sleepless nights.
If there is any way you can help me with this situation
that is so terrible that words can't explain how badly it
has made me feel to be treated this way its not right .
I would like my money back it was an act of fraud, she
was very deceitful in her ways in how she treated me
as a client. I was mistreated she spoke to me in a
manner that was very rough and crude and just very
abusive. If I could do things differently I would never
have patronized a business like that at all. She is a
shady, low life of a person. I am a firm believer in
karma my motto is what goes around comes around
and that you have to do right by others if you want
them to do right to you as well. The good book says
do unto others as you would have them do unto you
which is what I strive to do everyday. The best way
for her to do right by me is to compensate me by
giving me back the money she owes me for the
mental and emotional stress this whole ordeal
has caused me. The amount I paid to have my
hair done I believe I was double charged. its
just unreprehensible she needs to be ashamed
of herself. Any way that you can help me will be
greatly appreciated. If you have any questions
about this matter my phone number is: 908-415-****.
You can email me as well my email address is:
margot_aird@***.com. I look forward to speaking
to you sometime soon.
Thank You
Kim Aird
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I have had no trouble with this business, and have never felt "taken advantage of. You knew the cost, the hours, and what was happening upfront.
Based on the conversation you described I would have made you pay upfront to. You sound like the get it, then complain, and get it free type. This is a form of artwork, and materials cost money. You want cheap you can go to many out of home , or back alley braiders and get your hair done cheap.
You get what you pay for! You sound like a very petty person who is used to getting their way or no way. Good for them for not backing down or bowing to your attitude. You put yourself over other customers as well as personnel, and expected to be treated special.
You do not deserve any special treatment , well not he kind you are expecting anyways. ;)