TottenhamHotspur
TottenhamHotspur Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TottenhamHotspur has a 1.9 star rating from 3 reviews with 25% would likely recommend; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Expect mixed experiences with membership and tickets; check support options before purchase.
- Be aware of potential delivery and billing issues when ordering merchandise or tickets.
- Customer service response can be slow or unhelpful for refunds, account changes, and seating concerns.
Negative Feedback / Risk Areas
- Reports of missing delivery and charged payments without fulfillment.
- Problems with online membership signup, wrong membership allocations, and inaccessible customer service.
- Stewarding and safety complaints at matches causing fans to avoid returning.
Positive Feedback
Some praise for the stadium and team atmosphere, with isolated comments like "Very good" and "Beautiful stadium and team."
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TottenhamHotspur has a 1.9 star rating from 3 reviews with 25% would likely recommend; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Expect mixed experiences with membership and tickets; check support options before purchase.
- Be aware of potential delivery and billing issues when ordering merchandise or tickets.
- Customer service response can be slow or unhelpful for refunds, account changes, and seating concerns.
Negative Feedback / Risk Areas
- Reports of missing delivery and charged payments without fulfillment.
- Problems with online membership signup, wrong membership allocations, and inaccessible customer service.
- Stewarding and safety complaints at matches causing fans to avoid returning.
Positive Feedback
Some praise for the stadium and team atmosphere, with isolated comments like "Very good" and "Beautiful stadium and team."
Turn one complaint into a collective action
Troy, New York
Missing delivery
I was assured my delivery will be resent. We shall see
Hopefully my parcel will arrive by Christmas.
It was sent to Israel! Which is crazy!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Help in tickets
- - Tottenham vs Brentford on 21.9 ticket bought via brother's account.
- - Can entry be with his name, or how can I add my own name?
Hi, I bought a ticket to Tottenham vs Brentford on 21.9 through my brother's account and I would love some help. Can I get in with his name on the ticket and if not, how can I put my own name on it? Any help would be greatly appreciated.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI wanna join Tottenham Hotspur
I wanna play for spurs and I hope you gonna send me email or call me so I will able to attend to your service
User's recommendation: Very good
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot feeling safe and very uncomfortable.
- - Arrived 517 North Upper, Row 17, seat near stairs; enjoyed first half, but stewards moved me to any seat, I couldn't stand, watched on lobby screen.
Arrived 517 north upper stand row 17 the last seat near stairs and sat down enjoyed the first half .
2nd half everyone is claiming seats the stewards kept telling me to take any seat whats free and I was kept getting asked to move which was pretty embarrassing so I decided to stand to the side - anywhere.
The stewards and security told me I couldnt stand anywhere not even on the side out of the way from any one.
Everywhere I was trying to just watch my team I couldnt apart from in the lobby area on the screen.
I was told by the steward that one fan from another angle view didnt like me standing. I had the worst time of my life as Spurs fan of 38 years.
Iv been to every home game this season.
I really love my club and my chairman Daniel Levy but as a fan who goes to every home game ,sometimes with my daughter I will not be returning. Im sorry.
User's recommendation: Beautiful stadium and team. I love Tottenham fc.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo find my details
I was a member years ago my membership is still active I think wanted to find out when I tried buy membership says I am already
Preferred solution: Information of my details been a member
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStole my money
- - Signed up for membership, added a ticket, and attempted to checkout.
- - Payment errored, the ticket was removed and the card shows a charge.
Signed up for the membership, added a ticket to my cart, then attempted to checkout. The payment errored, then the ticket was removed from my cart and no longer listed as available.
But i just checked my credit card statement and the payment was charged to my credit card!
They just stole my money! I have no recourse but to do a chargeback.
Preferred solution: Apology
User's recommendation: Avoid Tottenham at all costs
Dress code
Can I wear Tottenham tracksuit bottoms to j my premium. Is it ok if I wear it and I am 13 or will they not let me in
Wrong membership
Absolute rubbish, can never get to speak to someone, I cant read properly but you expect me to do everything online
- Plenty
Preferred solution: Upgrade on membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe site doesn't let me purchase a membership+ for an adult and I already have a user, I'd love for help.
- - Subscription confirmed, but membership generation fails due to a persistent site error for 2 days.
I've subscribed and I got a message that confirmed it but when I try to gen a membership the site doesn't let me. It sais : were sorry!
there has been unexpected error. Please return to Ticket Home to browse again.
If the problem persists please contact customer service. It is like this for 2 days already.
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