Tote and Carry
Tote and Carry Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tote and Carry has 2.6 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Quality is nice, Cross your fingers and hope you receive your order, I thought i was helping a black owned company.
Cons: Cross your fingers and hope you receive your order, Customer service is poor and delivery time entirely too slow, Difficult reaching a live customer service representative.Recent recommendations regarding this business are as follows: "50/50 chance you will get your order", "Be careful", "Don’t order this", "Buy from someone else", "PLACE ONE ORDER AT A TIME AND WAIT TO RECEIVE THE PACKAGE "BEFORE" PLACING THE NEXT ORDER.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tote and Carry has 2.6 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Quality is nice, Cross your fingers and hope you receive your order, I thought i was helping a black owned company.
Cons: Cross your fingers and hope you receive your order, Customer service is poor and delivery time entirely too slow, Difficult reaching a live customer service representative.Recent recommendations regarding this business are as follows: "50/50 chance you will get your order", "Be careful", "Don’t order this", "Buy from someone else", "PLACE ONE ORDER AT A TIME AND WAIT TO RECEIVE THE PACKAGE "BEFORE" PLACING THE NEXT ORDER.".
Most users ask Tote and Carry for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
To find out about the BOGO
Hello, I'm trying to order online, and the majority of the stuff I'm purchasing is BOGO, but it's not showing up in my cart as BOGO for all the items that are BOGO.
Preferred solution: My BOGO items
San Antonio, Texas
Product not rcvd Sind order Nov24…1 star only becuz I can’t give a zero….
I ordered my product on Dec 24. I still havent gotten that Ive sent texts and emails and they cant tell me when its going to be shipped.
Ive initiated claims for return, emailed replacement options All to no avail.its still showing that the shipment is unfulfilled but they took my money and will not return my money over 10 emails just to get told they will pass it along.
Ive even seen them put the backpack they owe me on flash sale. But I cant get mine thats paid for nor can I get requested equivalent productsHorrible customer service.
User's recommendation: 50/50 chance you will get your order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRating
They are very busy company just be patient and keep waiting. Some item are pre order.hate to get ahold
Of them so please be patient.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing duffle bags
Open boxs when the delivery driver brought it to me and I been waiting on your response to my order why is taking so long for me to get a replacement bag I bought the bags for my vacation I'm going to My vacation in July need to no are y'all doing about my missing duffle bag that's why I'm calling you y'all
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order has not been received since purchase placed on 3/31/25
I have made several attempts to find out the status of my order since purchase 3/31/25, and to this day, there has been no success in receiving my order, and no live person has reached out to me to let me know why my order hasn't been fulfilled. I have initiated the process of disputing this transaction through my bank.
- Quality is nice
- Difficult reaching a live customer service representative
Preferred solution: Deliver product or service ordered
User's recommendation: Be careful
Well if I have to rate it I’ll have to say zero cause my call didn’t get answered and I been asking for a return label for a week and still haven’t received it but the Tote bags are wonderful I love t
Not good cause I havent received what I wanted from them in regards to the return label but the merchandise is wonderful I love it
I need to knw what happened to my orders
Why is it so hard to talk to Customer Service about an order that I placed with this company? I just need to talk to somebody and they send me to chat and I just need to talk to somebody and they send me to chat and I gotta pay to talk to somebody.
I spent over $300 with them, please make it make sense. I am not a happy customer right now because Im not getting my questions answered.
Saint Louis, Missouri
No tracking number
I pre ordered a set that was supposed to ship on valentine's day. Today is now the 28th still no tracking number or any information at all about this order.
Doylestown, Pennsylvania
My order 1Z3Y188203****6307
My order is being returned why? I paid $5.99 to get this order shipped to ups hold so that I can pick it up apparently the sender asked UPS to send it back to him total bs I need the items for gifts for Christmas
User's recommendation: Don’t order this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received my item
It was noted that my item was delivered, but the tracking process is saying that it is in California, waiting for authorization.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSent the wrong color rolling duffle
I was sent the wrong color duffle. I requested a refund or exchange and was not granted one.
Their customer service sucks. They were absolutely no help at all, basically going back and forth with me and not providing any help.
The worst online shopping experience ever and I shop online for almost everything since 2015. Will not ever buy from them again!
User's recommendation: Don't even bother!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTC# 214317
They have nolonger answer my messages or text. So totencarry is on my "No Good" to deal with. I've contacted you and I am about to contact the bbb as well.
I placed two ORDERS on the SAME DAY. For some reason they are UNABLE to send MY FIRST ORDER.
IT'S BEEN SITTING AS "PAID" AND "UNFULFILLED" For a MONTH NOW. I cannot SPEAK TO A PERSON. I Have been texting and emailing FOR A MONTH !!!
THIS IS POOR CUSTOMER SERVICE !!! I NEED to SPEAK to a PERSON !!!
- I thought i was helping a black owned company
- Cross your fingers and hope you receive your order
- It is ridiculous unable to speak to a person
- No customer service to resolve problems
- Cross your fingers and hope you receive your order
Preferred solution: Deliver product or service ordered
User's recommendation: PLACE ONE ORDER AT A TIME AND WAIT TO RECEIVE THE PACKAGE "BEFORE" PLACING THE NEXT ORDER.
They don’t tell you where your order is
I ordered my product on November 24. I still havent gotten that Ive sent texts and emails and they cant tell me when its going to be shipped its still showing that the shipment is unfulfilled but they took my money.
- Quality is nice
- Customer service is poor and delivery time entirely too slow
Preferred solution: Deliver product or service ordered
User's recommendation: Buy from someone else
Resolved: I need to knw what happened to my orders
Company fixed the issue and I have been provided with apology.
I ordered 2 items 5 days ago and I haven't get any response since then and I would like to know if am going to get my items or my money back
Preferred solution: Deliver product or service ordered
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