Anonymous
map-marker Doylestown, Pennsylvania

My order 1Z3Y188203****6307

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My order is being returned why? I paid $5.99 to get this order shipped to ups hold so that I can pick it up apparently the sender asked UPS to send it back to him total bs I need the items for gifts for Christmas

View full review

User's recommendation: Don’t order this

Belinda H Lby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my item

It was noted that my item was delivered, but the tracking process is saying that it is in California, waiting for authorization.

View full review
Loss:
$79

Preferred solution: Deliver product or service ordered

Dianey Wfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oak Park, Michigan

Sent the wrong color rolling duffle

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tote and Carry - Sent the wrong color rolling duffle

I was sent the wrong color duffle. I requested a refund or exchange and was not granted one.

Their customer service sucks. They were absolutely no help at all, basically going back and forth with me and not providing any help.

The worst online shopping experience ever and I shop online for almost everything since 2015. Will not ever buy from them again!

View full review

User's recommendation: Don't even bother!

Mr Alfonzia H

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TC# 214317

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I placed two ORDERS on the SAME DAY. For some reason they are UNABLE to send MY FIRST ORDER.

IT'S BEEN SITTING AS "PAID" AND "UNFULFILLED" For a MONTH NOW. I cannot SPEAK TO A PERSON. I Have been texting and emailing FOR A MONTH !!!

THIS IS POOR CUSTOMER SERVICE !!! I NEED to SPEAK to a PERSON !!!

View full review
Loss:
$100
Pros:
  • I thought i was helping a black owned company
  • Cross your fingers and hope you receive your order
Cons:
  • Cross your fingers and hope you receive your order
  • No customer service to resolve problems
  • It is ridiculous unable to speak to a person

Preferred solution: Deliver product or service ordered

User's recommendation: PLACE ONE ORDER AT A TIME AND WAIT TO RECEIVE THE PACKAGE "BEFORE" PLACING THE NEXT ORDER.

Michele K Pdq

They don’t tell you where your order is

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered my product on November 24. I still havent gotten that Ive sent texts and emails and they cant tell me when its going to be shipped its still showing that the shipment is unfulfilled but they took my money.

View full review
Loss:
$300
Pros:
  • Quality is nice
Cons:
  • Customer service is poor and delivery time entirely too slow

Preferred solution: Deliver product or service ordered

User's recommendation: Buy from someone else

Resolved
Parisa Niv

Resolved: I need to knw what happened to my orders

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Nov 13, 2023

Company fixed the issue and I have been provided with apology.

Original review Oct 29, 2023

I ordered 2 items 5 days ago and I haven't get any response since then and I would like to know if am going to get my items or my money back

View full review

Preferred solution: Deliver product or service ordered

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article