1K CLAIMED LOSSES
4 TOTAL REVIEWS
Never use Totalbedroom.com!!!
I ordered a bed frame from Totalbedroom.com. When it arrived it was damaged. I tried as hard as I could to get ahold of anyone from the company to help me return the product. Never did they answer my calls, return my messages, or reply to my e-mails! Now I am stuck with an expensive broken bedframe sitting in my entryway. I tried to file a complaint with the BBB but even they said the company was impossible to get ahold of and they dropped my claim. Don't get suckered in because Totalbedroom.com is a total rip off!
Mount Laurel, New Jersey
Do not order from totalbedroom.com!!!
I ordered a bed from totalbedroom.com According to the website it was supposed to be delivered in 1-2 weeks. I waited over a month and it never came. I tried to contact the company and found out there isn't even a way to speak with a live person! I couldn't cancel my order through them, so finally I called the credit card I used to make the purchase and had them remove the charge from my card. Do not order from this company! They appear to have good prices, but you will pay by waiting a ridiculously long time to receive your purchase, if you ever get it!
Do not shop at Totalbedroom.com. They sent me a damaged bed, took my money and them apparently went "bankrupt" which is sad for them concidering they had a great thing going on riping people off. And they went out with a bang sending people damaged goods and running with their money. Now I have to deal with all my credit cards. What ***. Please do not shop at their *** online rip off. I am warning people. That is just so messed up what they did. I do not want anyone else to pay 1,000 dollars and get ripped off, waiting for your bed to arrive.
Took my money, bed came damaged, no refund.
On Feb 1, 2008 bed arrived badly damaged. I refused shipment and immediately notified totalbedroom.com by email. They sent questions about the product and delivery which I immediately answered, and am still waiting (3-10-08) for a refund or some kind of communication with them. Can't even look at my account or order status on their website. They have my money, I have nothing but heartburn. If anyone knows anything about how to get in touch with this company other than by email, please post here. I have found that they are in chapter 11 at this time. I'm sure the judge overseeing the chapter 11 would be interested.
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