Manufacturer: Total Wireless Category: Phone Services Clear all filters (36 of 36 reviews match)
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Call I can't call out and I can't receive calls have been losing business very very pissed somebody's going to compensate me all I can do is text and data and this is *** somebody is going to compensate me for this soon I'm from Roseburg Oregon and you better get some service going back out here again or *** is coming and I'm going to bring some angry people with me I got friends that are having the same issue you people need to address this...
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I called to add $10 extra internet to my phone because I was getting no internet and they said I had used all my data.After answering their questions they said internet was added and it should be working. Several hours later I tried to make a call and was unable to do so. It said I was roaming and could not call out. Then I get a message that several people are trying to call me and are getting "this phone has been disconnected". I call tech...
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My son has had the phone not even 2 months.We have had nothing but trouble with the service. They are very rude when you call to try and fix the problem.They also are a rip off, they claim you use 5gb of data in 7 days!!!
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Anonymous

Tro They service is awful!!! I wouldn't recommend to anyone! I never heard of using 5gb of data in a week!!! They just want you to buy more from them!!! They have very rude custom...

Total Wireless Mobile Phone Service Review

#946239
4.0
Having trouble sending and receiving picture messages
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Total Wireless Mobile Phone Service Review

#941107
5.0
Had Total Wireless about a year..good deal & good service. No dropped calls. Fast internet.
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Total Wireless Mobile Phone Service Review

#940800
1.0
OMG UNBELIEVABLE DUMBASSES FROM ONE END TO THE OTHER!!!!! SOOOO MANY CURSE WORDS IN MY MIND. SO FRUSTRATING. MY PHONE NUMBER HAS BEEN CHANGED 4 TIMES NOW AND I HAVE BEEN WITHOUT SERVICE FOR TWO DAYS! I HAVE UNLIMITED MINUTES SO THEY COULD NOT COMPENSATE ME AT ALL!!? REALLY. REALLY? FROM THE START ALL I WANTED WAS TO KEEP MY ORIGINAL NUMBER FROM ANOTHER COMPANY. WOW!! *** IDIOTS!!!!!!!!
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Total Wireless Mobile Phone Service Review

#940365
this is the worst phone service ever a TOTAL waste of money and time
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TOTAL WIRELESS, SHOULD READ, TOTAL PIECE OF ***!! Purchased this item with no up front information that if you go over the 4GB data (Even though it says 5GB), you do not just drop down to 2GB of data as does Straight TalK, but you lose ALL internet service. Customer service SUCKS (even worse than their phones and service does)! When I asked to talk with manager, I was told, NO. You cannot talk to manager because my issue did not need a manager....
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I didn't like
  • Crappy quality
  • Mislead by product packaging
  • Worst support ever
#992789
Then on 12/22/16, I had went online to activate my Total Wireless phone. I wanted to port over my Boost Mobile number over to Total Wireless. Yet it wasn't activated at all. So I've contacted Total Wireless and was told the porting progress will take approximately 2 hours to about 2 business days and also was giving false information by each representative. Unfortunately, my phone was still not activated. At this time, I've spoken to a...
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Anonymous

Anonymous Same thing is happening to me right now... MAJOR language barrier, told one thing, then another. Transferred multiple times, last count was 8 going on 9. Their support cente...

2.4
I liked
  • Prices are resonable
  • Prices
#987066
3 phones nothing but problems!Started with my service getting set to the wrong serial number it kept getting sent to a phone in florida im in texas...people were asking me why i changed my # and i would only have service about 3 hours every time they 'fixed it' then the rep would tell me my phone and service didnt exist. Finally they fixed it and made it rivht giving a free month service. Then the next phone got no data ever. It was on my...
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online activation dec 3rd.still no service jan 2nd. been on hold twice for a total of 90 minutes. this is rediculous ! DO NOT TRY TO SAVE MONEY HERE !!!!!!! it was a 10 minute call to verizon to switch a wal-mart phone over to no contract w/m bundle.....10 MINUTES !!!!!!!!!!! I HAVE ASKED FOR SUPERVISORS..............NO CAN DO I HAVE ASKED FOR RETURN CALLS............EVERY TIME IT STARTS ALL OVER AT THE "COURTEOUS" FORIEGNER TO KINDLY ASSIST...
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1.5
I liked
  • Potential to save lots on cell bill
I didn't like
  • Service reps that cant speak proper english
  • Poor customer service and long hold time
  • Over 100 minutes on hold
#983849
they said is was my phone, so they sent me another phone 1 month later & now the same problem. I have auto pay so this should not be happening. They are totally rude & do not have a clue as to what is going on! Stay away from total wireless! They should be called Total CLUELESS!!! Oh, just saw this comment has to be 100 words. Let me add they disconnect my daughters phone right after their money comes out of my bank account. Also, hope you can...
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Got my son a phone for x-mass....came with 5gb of data.1 week later he's out of data !! Thing is, he's been connected to wifi all week ! So I called customer service explained the situation, they tell me he has to disconnect from data every time he connects to wifi, I told them that's nuts....no other company makes you do that...just not true, settings in his phone have been double checked so I know it's not his phone. Asked to speak with a...
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CartMan253

CartMan253 Total Wireless had done the same thing to me where they had the audacity to shut off my net services. I had to call into TrackFone Wireless HQ and basically they were no help ...

Total wireless c s .are surely not real c s .I spent 2 days of hours on the phone with 4 different c s reps and supposedly a supervisor ,got 4 different reasons why my data went away even though i was on wifi with data cut off and my phone showed .67of a gb of mobile data used and 3.84 gb of wifi used in the 14 day period ,but they made up everything as a excuse for it next month im changing to something else .them and mohommad can g t h .
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