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Total wireless first sent me an att network iPhone when they only operate on a Verizon network. I returned with usps tracking with signature confirmation then bought another new iPhone. They then sent me a refurbished iPhone that had an iCloud activation lock that...
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It took 4 reps and 3 days to activate my service. Then after all of that the data didn't even work. A week later I get time to spend the prepared hour on the phone dealing with this problem again (now 1/6 of the way through my service time) and the "supervisor" is SOO...
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2.3
I liked
  • Price of the phone and service plan
I didn't like
  • Being treated as an inconvenience
  • Customer service representatives knowledge
  • Time and trouble activating service
#1023195
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installed sim card got talk & text with 5 g data internet never worked. called customer service. was told internet was not included with my plan. then told me to switch my wifi setting to data.did nothing what is 5 g data for if not for internet.phone would not work...
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Short Review for February 19, 2017, Pc_payment

#1010751
2.6
Ive been trying to contact them about an error in their systems that charged me money i didnt want to spend and they keep hanging up on me. Terrible, still havent got the problem solved
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Total Wireless Mobile Phone Service Review

#1009629
1.6
Total Wireless - Simple Review #1487297659
1 of 1
Service goes out for no reason. This happens at least once a week. I can't call or text. I also can't receive calls or text. I liked them at first but now I think they suck.
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Total Wireless Phone Plan Review

#1000620
1.6
I bought 6 GB of data over 2days and they said i was out. So i bought another 15 GB of date and was down to only 3 GB of data after 30 min of purchase. This is not even possiable. I thought this company was great at first but it has turned out to be a total rip off, poor customer service, won't resolve my problem and won't refund my mony. Please don't waste your money or Time with Total Wireless.
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Short Review for January 21, 2017, Pc_service

#995088
Always have to always call to have data put back and sending n receiving. Wait time is awlful n people you can't understand
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sim cards are being sold while being defective from the get go.I cant travel two blocks without the phone showing no sim card. it is a constant, *** the back,take out the batterey and wait for the phone to reset.I bought a new phone in nov 2016 ony to have the sim card...
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On Sunday Feburary 12th I wanted to switch my service from straight talk to total wireless already had a phone with total wireless so I called to change back after giving information was told that my bank card visa was declined so I went to walmart bought a 25.00...
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Total wireless does not have visual voicemail for iPhones. This is a old basic feature of iPhone. How can this possible, claimed they use best infrastructure (Verizon). The LTE data speed feel throttled. Very disappointed. Their sister company Straight Talk just as...
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I have owned a lot of cell phones with my first provider being LA Cellular in 1986. I have since worked with ATT, Verizon, and T-Moble. Total Wireless is the worse customer service I have ever had. As of this writing I have been told that Over Night Delivery of phones...
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Don't ever do business with these company they are rude I mean rude like no costumer service rude... It all started when my credit card declined and service was not delivered but still charge my bank accout... I call their so called costumer service they said they will...
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I purchased a phone for Total Worthless and activated the phone. They activated the phone with a long distance phone number. I had to waste time calling them and getting that corrected. Two days later, the phone does not work. I contact them again and they claim that I...
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Anonymous

Anonymous I wish I had read these reviews before I got involved with them.Now I'm out about $300 too. I did file a complaint with the BBB but total wireless just repeated the same b.s.t...

1.0
I didn't like
  • Charged me for service they did not provide
  • Just awful from the beginning
  • Extremely poor customer service
#999771
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Contact Total Wireless

Headquarters Address:
9700 NW 112th Avenue
Miami, FL 33178
Phone:
(866) 663-3633
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Call I can't call out and I can't receive calls have been losing business very very pissed somebody's going to compensate me all I can do is text and data and this is *** somebody is going to compensate me for this soon I'm from Roseburg Oregon and you better get some...
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