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I am on the phone with a supervisor name Jason right now and he just cut me off several times while I am talking. I keep saying Hello he would not answer. And he apparently can not hang up the phone and I can hear him in the background. He is not the first rude...
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I've had Total Wireless for 3 months. For the initial 1st & 2nd month I had no data or internet service. Despite many long hours spent on the phone haggling with customer representatives and technical support people, they could not get the 5 GB data I was paying for....
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I purchased a unbranded I phone from wal-mart the representive told me total wireless is good and I should try them and if I dont like it I can change company. I was lied too. I did not like total wireless due to data cap. They wil not unluck/unbrand my phone that I...
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Lg Electronics Cell Phone Review

#1038354
2.5
I have had my phine for 60 days. I have the LG. The outside speaker no longer works, so of couse it doesn't ring and it doesn't vibrate. It worked great for about 45 days. Now i have to save for another phone.
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Cell Phone Review

#1036133
1.0
I was not giving any details when my unbranded phone was branded to total wirless by walmart rep. I was told I can switch carrier if I was unhappy by rep. . I was lied to walmart refuse to return my I phone because it was after 14 days and total wireless rep. Kept hanging up on me amd refuse to help or to unlock my phone which do not belong to the carrier.
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Total Wireless Mobile Phone Service Review

#1034078
1.0
Purchasephone and unlimited monthly plan from total wireless one week later phone would not come on. I called they tried saying liquid was poured on it and i began to argue ih my defense. Guess with this company customers always lie. Now i have no phone no refund for min not used no way to call doctors etc on ssi disability
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Total Wireless Mobile Phone Service Review

#1030883
5.0
phone dropped in lake oast weekend
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I have had Straight Talk as my provider and decided to switch to Total Wireless. After 2 calls and almost 4 hrs on phone with them, they still couldn't get my credit card to go through. Finally they told me to purchase a card for the first month which I did. The clerk...
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I came from Verizon Wireless, had to call 2x and finally got to be connected with a great man from customer service PORTING DEPARTMENT, not the regular customer service. He was very helpful and stay with me thru the whole process. So far so good, everything works. Not...
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I am a new customer and admin of a gaming Web Site for the popular online game War Robots. Our site http://war-robots-forum.freeforums.net is directly linked in the game menu. War Robots is one of the most popular pvp Game available on Google Play Store. With hundreds...
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Total wireless first sent me an att network iPhone when they only operate on a Verizon network. I returned with usps tracking with signature confirmation then bought another new iPhone. They then sent me a refurbished iPhone that had an iCloud activation lock that...
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It took 4 reps and 3 days to activate my service. Then after all of that the data didn't even work. A week later I get time to spend the prepared hour on the phone dealing with this problem again (now 1/6 of the way through my service time) and the "supervisor" is SOO...
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2.3
I liked
  • Price of the phone and service plan
I didn't like
  • Being treated as an inconvenience
  • Time and trouble activating service
  • Customer service representatives knowledge
#1023195
Reply to reviews
installed sim card got talk & text with 5 g data internet never worked. called customer service. was told internet was not included with my plan. then told me to switch my wifi setting to data.did nothing what is 5 g data for if not for internet.phone would not work...
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sim cards are being sold while being defective from the get go.I cant travel two blocks without the phone showing no sim card. it is a constant, *** the back,take out the batterey and wait for the phone to reset.I bought a new phone in nov 2016 ony to have the sim card...
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Anonymous
Queens Native

Called about my number not being associated with my account. That 1 st call involved a rep connecting my device with MEID info and phone number. Needed to set up auto refill b...