Total Training

Like several other people have mentioned, these guys just keep charging. I originally signed up for a years with them and after six months I was absolutely unhappy with the services they provided. After going through a lengthy back and forth over email I finally received a refund for the remainder of the unused months.

Fast forward six months. I wake up, check my emails to find they have billed me for a full years worth of service. I tried calling multiple times with no luck and finally had to speak with the sales department and threaten legal action as well.

These people are crooks and people need to know not to use their services. Go with Lynda.com. Much better content and easier customer service to deal with!

Several years ago, I purchased a 7-CD training package for Adobe Creative Suite 4 from these bums. I recently upgraded my operating system to Yosemite and now find the TT software won't run.

I contacted these scam artists via live chat (of course they don't provide a phone number) and was told by the chat agent that they only support the "digital version" of the training package...In other words...they wanted me to "buy up" to the online version @ $25 per month, WHEN I ALREADY OWN THE PACKAGE.

The chat agent had such bad grammar that I suspect he/she is one of those Third World sweatshop workers who gets paid $2.00 a day and doesn't care if you get what you need or not.

This is a class action suit waiting to happen. If you haven't already made the mistake of doing business with them, DON'T, or you'll regret it later.

I purchase a training package for our company to use in 2011. We used it for 2 years very sparingly. I reached out to cancel the service before our charges were renewed in 2013. They charged us anyway!

I continually reached out to them, and got nothing back. Like others have mentioned, they do not answer their phone calls/return them. After losing my cool and threatening legal action, Annmarie Bourgois said she would help me with the cancellation. She didn't, so I just disputed the charges with our credit card company who took care of the refund on the unauthorized charges.

2014 rolls around and to my surprise, we're charged yet again! I reached out to them again and spoke with Annmarie - who said there's no record of me in their system. If that's the case, how am I being charged? Once again, it got to the point of threatening legal action and I THINK they are going to refund the unauthorized charges, but I will believe it when I see it.

Buyer Beware - of you sign up with them once, you'll likely be paying for it the rest of your life... or at least till your credit card expires. Whichever comes first.

They've ripped me off and now they've filed for bankruptcy. They're still taking money, just google Total Training Bankruptcy and you'll see the way they run their business.

They've ripped me off and now they've filed for bankruptcy. They're still taking money, just google Total Training Bankruptcy and you'll see the way they run their business.

They've ripped me off and now they've filed for bankruptcy. They're still taking money, just google Total Training Bankruptcy and you'll see the way they run their business.

They've ripped me off and now they've filed for bankruptcy. They're still taking money, just google Total Training Bankruptcy and you'll see the way they run their business.

I had a laptop computer built for me via HP computer store online. Included in that offer was a tutorial Total Training for Microsoft Windows 8.

I included it in my order. I got a cd (sealed). When I opened the package, no cd. What I had was a card with an activation code.

I activated the account on line. Was not able to select my course (Window 8) Got support. I have no idea why my ($801.00) laptop windows 8 could not bring their website online with complete information. I have no problems with any other website.

This computer runs just fine. If I got a refund I would be happy but I can see that they have no problem wanting me to pay for the tutorial the second time though. This might be the latest scam. deception with the cd.

give you a problem to solve, wait awhile and you will go somewhere else to get a course for less money (eBay for *** sakes). Customer bites the bullet and they get to keep your money and hope that you keep your mouth shut. The easy prey is good business, right?

Pissed off? Oh, brother you have no idea.

Bought a yearly membership after researching. Asked Sales if I can use android, ipod touch to view online training. Of course they said 'Yes' becuase they did not have my money yet. I can not view the training now on the android tablet... the specifc item I need to view this training. I emailed tech support only to get the one line conflicting statement 'We do not support Android'. Thats it!. No Help... No suggestions?

I emailed, & emailed with no reply. Now that I have a known issue & I am not happy with the product, they do not answer my emails.

They also said the quality of the courses is much better than Lynda.com. They are not even in the same ballpark.... TotalTraining.com SUCKS.

Not all, but some of the trainers are not good. I think they hired elementary school teachers. They say the keywords slow & emphasize them to make it sound like they are actually teaching. Most of the online training is a waste of time & they are really behind when it come to the most recent versions.

Don't waste your money. I know it is cheaper, but you get what you pay for..... I would be ashamed if I was afilliated with TotalTaining.com

Spend the extra & get Lynda.com..... I had a trila of them & they are so much better. I wish I saved my money. Now TotalTraining.com has my money and they see no need to give support....

TOTALTRAINING.com SUCKS!

I was not able to use the lesson projects that went along with the dvd training. I could not reach anyone at Total Training by phone.

When I left messages both voice and email, I received an answer the next day that did not help whatsoever and no one would return my call. Consequently, the tutorial is doing me very little good. Annmarie Bourgeois is the person I had contact with who would not return my call. If everything goes fine with your dvds you will be fine.

But if you need assistance, don't hold your breath.

I personally do not do business with a company that does not answer the phone.

I just wanted to warn people to avoid the Total Training online educational services. It's a bit ironic that they are offering technical training but appear to be a bit clueless re.

providing robust web based training. I was using a fairly standard configuration (Mac OS X 10.5.8 and Firefox 5.0.1) and they were unable to provide support re. allowing me to view the trainings. After getting a few canned emails from tech support about making sure I had all the proper plug-ins installed and enabled (I did) I finally got what seemed like a response from a human, to use their beta version for Mac users (which said it was meant for users of OS X Lion and/or Safari 5.1, neither of which was the case for me).

This, not unexpectedly, resulted in some strange error that no one responded to.

Instead, the next day I go canned message saying "Hello Young Karl,..., what browser are you using,..." (name is Karl Young). I persevered a little farther, recounting the sequence of steps and suggestions from the previous day and asking if there were further suggestions but just received the message "At this time no, the beta player is our currently working solution and has been successful for 99% of the users." at which point I gave up and decided to pursue getting a refund (which may itself be nontrivial - we'll see how the retailer reacts).