I received my product about a month ago. As I followed all protocols and instruction with great detail and care. While opening the Total Gym Fit with one foot while unfolding the Total Gym it collapsed on my ankle and foot.Causing a great deal of harm. Which I have to...Read more
I've only had my Total Gym for a few months. The pin that permits the rails to be raised and lowered is apparently stuck. I was attempting to lower it for storage and it got almost all the way down....and jammed. It can't be raised or lowered. Because it didn't quite...Read more
I purchased my Total Gym Fit about a year ago via the main site through chat with a customer rep. Asked a few questions, told them I wanted to replace my original used Total Gym with the new Fit model and asked them about the best price they could guarantee me. A few...Read more
Total Gym Customer Care Review
by anonymous #902571
I'm sick of calling 1 of the hundred different listed numbers for total gym only to speak to a machine. Human interaction would be GREATLY appreciated when trying to figure out process and procedure information.
Total Gym Exercise Machine Review
by eugenebradford9 #890889
Im a disabled vet i live at 71 balzac cout tonawanda ny 14150 i would love to work out my knees are gouty chuck i cant afford it but if u have a old rusty total gym i coulld restore it and put it to us in home alone every day all my buddies are dead.i use to be in black opps if u can help.a old fellow out ill make u proud mike mckeiver broke and lonely
Total Gym Customer Care Review
by Sbruno05 #858938
Very disappointed, from the equipment to the customer service. I suggest you be ware! I tried it, i keep my hair in a ponytain, and it pulls my hair, it also has you over extending on excersizes. I called to return it, they would say no it's too late, i asked to speak to a manager and they you take a message and never return your call. This thing is sitting in a box in my garage. It's awful.
Total Gym Rower Review
by anonymous #846837
This machine is dangerous i pulled my shoulder but i dont have insurance have been sleeping in pain for a 5 months already there should be a warning for age or weight! 702-374-9505 Agustin S.
Well would of like to make payments through the mail instead of out of my account. Never could get ahold of someone who could give me an address to send payments too. I changed bank cards and would hope they would send me a bill in the mail. No such luck. They went...Read more
I was told over the phone this company would give me my money back no questions asked if I wished to return it before the 60 days. I could never get it out of the box it was so heavy. When I called and asked them to come get it the lady told me it would caust me $49...Read more
Not happy with the total gym I sent an email on March 21, 2016 no response I would like to have a response to this email please they are already taking money out of my checking account for this thing it was broken right out of the box I want this piece of junk out of...Read more
Customer service sucks. I submitted an order 3 weeks ago, or so I thought. I was never billed, so I contacted customer service again and was told the order did not process because the billing and shipping address were different. I called five times over this issue to...Read more
I have owned my Total Gym Fit for almost a year. It's a mechanical wonder for my exercise program. It takes up some space and requires extra effort to fold up and set up, but this is an added bonus to my workout program. I have had limited experience with customer...Read more
Awful customer service. I called to find the full price since the advertisement did not tell you. When I said it was a bit too much for me he kept asking me questions about my current training. He kept putting me down (asked how much I paid for my gym membership...Read more
I contacted customer service on a live blog . I asked what is the size of the total gym as I have a truck/camper and I travel a lot . I also asked if there is a distributor in the Vancouver BC area . The answer was "tota gym does not deliver to Quebec the yukon or the...Read more