Anonymous
map-marker Colleyville, Texas

Bad experience

Went to Colleyville offic May 2014 for a rountine eye exam I was thinking I might need to get some glasses or contacts Just wanted an exam and to talk about eyeglass versus contacts Was considering soft contacts if they would work for me The recepsionist was nice but I waited over two hours past my appt. time before they saw me. The exam by helpers was very short and not very through Then I had to wait some more before the the great and mighty doctor finally saw me Dr Driskoll did not care that I had to wait so long Actually rude about it I will not be back!!!
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Loss:
$75
Anonymous
map-marker Azle, Texas

Bait and Switch

Total Eye Care adverise on web site inexpensive glasses. I called the office and verified the price range. I got an eye exam and then met with the eyeglass people. After you go over all the options all they have are $300- $500 dollar glasses. This is not what they advertise or what they tell you over the phone.When i complained the *** office manager (Durwood) came out and told me to take it or leave it. He was rude and offensive. Do not do business with these folks. This is very much a bait and switch operation. I left!! :(
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Loss:
$200
1 comment
Guest

I had the same thing happen to me

Dr Driscoll should handle his office staff better

The lunatics are running the asylum !

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