Jessica C Syt

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SCAM!!!!!! THEY WILL STEAL YOUR MONEY

Toronto Theatre - SCAM!!!!!! THEY WILL STEAL YOUR MONEY
In-laws paid $400 USD for a gift card and their codes do not work and when we called customer service MULTIPLE TIMES they pretend they "don't know why" they don't work, and then HANG UP ON YOU. We've been trying for days to get this fixed, and they just keep hanging up. THIS IS A COMPLETE SCAM.
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Loss:
$535
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: AVOID!!!!!

LaReine H

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Verified Reviewer
| map-marker Toronto, Ontario

Stand up comedy performance

Hello, I am an assistant for a very well known Arab stand up comedian called Alaa el Sheikh and he would like to perform at your theatre. Would like please to know the requirements needed in order to be able to perform. Thank you
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Resolved
Helen A Tbx

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Verified Reviewer

Resolved: They are scam! be aware

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Updated by user Mar 10, 2023

Company fixed the issue and I have been provided with full refund. The story actually had a happy ending and after too many back and forth they decided to refund us.

Original review Feb 08, 2023
They deserve -10 not one but that's not the option. They sold us the ticket under the Royal Thompson hall for 440$ US and send us the receipt that the tickets are 123$ CA. Rip off! When we called them, they said sorry we don't refund! DO NOT PURCHASE FROM THIS COMPANY.
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Loss:
$620
Pros:
  • Show that they are from legit theatre
Cons:
  • Scam

Preferred solution: Full refund

Anonymous

DO NOT USE THESE PEOPLE TO BUY ANYTHING

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Not used to ordering theatre tickets online in Toronto so tried this site thinking it was legitimate. ORdered two tickets as Xmas presents. . When I realized I had purchased in USD, I called them and explained that this is not an expectation of anyone buying for a Toronto event in Toronto. They said, no it's there in the type and we cannot help you at all. This was 5 minutes after I had purchased them. No customer service, or even an attempt to help. Staff was belligerent and condescending even after i explained that people in Toronto do not expect to buy Toronto events in USD. Scam artists. Never again.
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Loss:
$150
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous

I have charged 200% ticket price of previously indicated before proposition "the place your order"

I have purchased two 112 CAN tickets on ballet "Red Jiselle" which will be in May 2017. The Company "Toronto Theatre" charge my VISA by 347 CAN and will sent me tickets 4 mounth later (the day before the event". I have called them immediatly to cancel this purchasing but it was not succesful. They play the froud game by the next approach 1. They do not indicated that it is US company (mask it by the name "Toronto Theatre" 2. They do not indicated that all prices are in USD (not CAN) 3. They do not indicated the full ticket price. After you are placing your order they can charge ANY price they wont. This is complictly FROUD anf SCAM company
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Reason of review:
Order processing issue
1 comment
Suleman T

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Myles Wrk
map-marker Scarborough, Ontario

Www.Toronto-theatre.com, Toronto Tickets

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They are scam artist! This is not a Canadian Company!!! Or ticket Master. They use Canadian name but they charge you for tickets in U.S.dollars without letting you know. They are all over big cities in North America I got charged $1200 for $65 tickets. Plus they charged my VISA twice. When I complained they were very rude and refused to help me. Visa company do not help you either. I talked to the manager. She was rude and liar. DONT BUY TICKETS FROM TORONTO-THEATRE.COM THEY ARE VERY DISHONEST AND SCAMMER. *** the level of service
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Loss:
$2200
Cons:
  • Are dishonest
Reason of review:
Problems with payment

Preferred solution: Price reduction

2 comments
Guest

Were there any problems when you showed up to the show?

Guest

They are big scammer! They charge me $1100 USA funds for a ticket cost $65 Canadian Plus they charged my visa twice.

Thanks goodness, credit card company helped on the second.

NO customer service and the lady who answer the phone is big Lier

Pissed customer

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Julius Pla
map-marker Woodbridge, Ontario

Toronto Theatre - Event Ticket Review from Woodbridge, Ontario

This is not a Canadian Company!!! They use Canadian name but they charge you for tickets in U.S.dollars without letting you know. I agreed to pay $504 assuming that Toronto-Theatre company is Canadian based. I was charged $673.21 on my credit card. When I complained they were very rude and refused to help me. They refused to let me complain to the manager, then lied to me that he would call me later, but he never did. DONT BUY TICKETS FROM TORONTO-THEATRE.COM THEY ARE VERY DISHONEST. *** level of service
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Reason of review:
Problems with payment

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