I have charged 200% ticket price of previously indicated before proposition "the place your order"

I have purchased two 112 CAN tickets on ballet "Red Jiselle" which will be in May 2017. The Company "Toronto Theatre" charge my VISA by 347 CAN and will sent me tickets 4 mounth later (the day before the event". I have called them immediatly to cancel this purchasing but it was not succesful. They play the froud game by the next approach 1. They do not indicated that it is US company (mask it by the name "Toronto Theatre" 2. They do not indicated that all prices are in USD (not CAN) 3. They do not indicated the full ticket price. After you are placing your order they can charge ANY price they wont. This is complictly FROUD anf SCAM company
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ID
#980526 Review #980526 is a subjective opinion of poster.
Product
Toronto Theatre Red Giselle Ballet Ticket
Reason of review
Order processing issue

DO NOT USE THESE PEOPLE TO BUY ANYTHING

Not used to ordering theatre tickets online in Toronto so tried this site thinking it was legitimate. ORdered two tickets as Xmas presents. . When I realized I had purchased in USD, I called them and explained that this is not an expectation of anyone buying for a Toronto event in Toronto. They said, no it's there in the type and we cannot help you at all. This was 5 minutes after I had purchased them. No customer service, or even an attempt to help. Staff was belligerent and condescending even after i explained that people in Toronto do not expect to buy Toronto events in USD. Scam artists. Never again.
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ID
#979366 Review #979366 is a subjective opinion of poster.
Product
Toronto Theatre Event Ticket
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
New Reviewer

Www.Toronto-theatre.com, Toronto Tickets

They are scam artist! This is not a Canadian Company!!! Or ticket Master. They use Canadian name but they charge you for tickets in U.S.dollars without letting you know. They are all over big cities in North America I got charged $1200 for $65 tickets. Plus they charged my VISA twice. When I complained they were very rude and refused to help me. Visa company do not help you either. I talked to the manager. She was rude and liar. DONT BUY TICKETS FROM TORONTO-THEATRE.COM THEY ARE VERY DISHONEST AND SCAMMER. *** the level of service
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2 comments
#1420741

Were there any problems when you showed up to the show?

#1363219

They are big scammer! They charge me $1100 USA funds for a ticket cost $65 Canadian Plus they charged my visa twice.

Thanks goodness, credit card company helped on the second.

NO customer service and the lady who answer the phone is big Lier

Pissed customer

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ID
#912486 Review #912486 is a subjective opinion of poster.
Location
Scarborough, Ontario
Product
Toronto Theatre Event Ticket
Cons
  • Are dishonest
Reason of review
Problems with payment
Loss
$2200
Preferred solution
Price reduction
New Reviewer

Toronto Theatre - Event Ticket Review from Woodbridge, Ontario

This is not a Canadian Company!!! They use Canadian name but they charge you for tickets in U.S.dollars without letting you know. I agreed to pay $504 assuming that Toronto-Theatre company is Canadian based. I was charged $673.21 on my credit card. When I complained they were very rude and refused to help me. They refused to let me complain to the manager, then lied to me that he would call me later, but he never did. DONT BUY TICKETS FROM TORONTO-THEATRE.COM THEY ARE VERY DISHONEST. *** level of service
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ID
#726129 Review #726129 is a subjective opinion of poster.
Location
Woodbridge, Ontario
Product
Toronto Theatre Event Ticket
Reason of review
Problems with payment

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