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Resolved: They are scam! be aware

1.0
Update by user Mar 10, 2023

Company fixed the issue and I have been provided with full refund. The story actually had a happy ending and after too many back and forth they decided to refund us.

Original review posted by user Feb 08, 2023
They deserve -10 not one but that's not the option. They sold us the ticket under the Royal Thompson hall for 440$ US and send us the receipt that the tickets are 123$ CA. Rip off! When we called them, they said sorry we don't refund! DO NOT PURCHASE FROM THIS COMPANY.
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#4355002 Review #4355002 is a subjective opinion of poster.
Pros
  • Show that they are from legit theatre
Cons
  • Scam
Loss
$620
Preferred solution
Full refund

I have charged 200% ticket price of previously indicated before proposition "the place your order"

I have purchased two 112 CAN tickets on ballet "Red Jiselle" which will be in May 2017. The Company "Toronto Theatre" charge my VISA by 347 CAN and will sent me tickets 4 mounth later (the day before the event". I have called them immediatly to cancel this purchasing but it was not succesful. They play the froud game by the next approach 1. They do not indicated that it is US company (mask it by the name "Toronto Theatre" 2. They do not indicated that all prices are in USD (not CAN) 3. They do not indicated the full ticket price. After you are placing your order they can charge ANY price they wont. This is complictly FROUD anf SCAM company
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#2275320

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#980526 Review #980526 is a subjective opinion of poster.
Reason of review
Order processing issue

DO NOT USE THESE PEOPLE TO BUY ANYTHING

1.5
Not used to ordering theatre tickets online in Toronto so tried this site thinking it was legitimate. ORdered two tickets as Xmas presents. . When I realized I had purchased in USD, I called them and explained that this is not an expectation of anyone buying for a Toronto event in Toronto. They said, no it's there in the type and we cannot help you at all. This was 5 minutes after I had purchased them. No customer service, or even an attempt to help. Staff was belligerent and condescending even after i explained that people in Toronto do not expect to buy Toronto events in USD. Scam artists. Never again.
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#979366 Review #979366 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
New Reviewer

Www.Toronto-theatre.com, Toronto Tickets

1.4
They are scam artist! This is not a Canadian Company!!! Or ticket Master. They use Canadian name but they charge you for tickets in U.S.dollars without letting you know. They are all over big cities in North America I got charged $1200 for $65 tickets. Plus they charged my VISA twice. When I complained they were very rude and refused to help me. Visa company do not help you either. I talked to the manager. She was rude and liar. DONT BUY TICKETS FROM TORONTO-THEATRE.COM THEY ARE VERY DISHONEST AND SCAMMER. *** the level of service
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2 comments
#1420741

Were there any problems when you showed up to the show?