Toronto Star
Toronto Star Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toronto Star has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied; recent feedback warns about unexpected charges, failed support emails, and alleged billing fraud, and reviewers note high prices and limited product/service diversity.
Positive Feedback
One reviewer engaged support promptly and documented charges with screenshots, showing persistence in seeking resolution and using available contact channels.
Negative Feedback / Risk Areas
- Recurring Toronto Star customer complaints mention unresolved billing disputes and rejected support emails.
- Customers report poor customer service responsiveness when disputing charges and concerns about retained billing or subscription information.
- Price level cited as high relative to perceived value.
Key Takeaways for Future Customers
- Check Toronto Star reviews and verify billing statements before authorizing charges.
- Keep records and screenshots for disputes and contact your card issuer if billing issues persist.
- Be cautious sharing payment details with short-term promotions and follow up on customer service replies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toronto Star has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied; recent feedback warns about unexpected charges, failed support emails, and alleged billing fraud, and reviewers note high prices and limited product/service diversity.
Positive Feedback
One reviewer engaged support promptly and documented charges with screenshots, showing persistence in seeking resolution and using available contact channels.
Negative Feedback / Risk Areas
- Recurring Toronto Star customer complaints mention unresolved billing disputes and rejected support emails.
- Customers report poor customer service responsiveness when disputing charges and concerns about retained billing or subscription information.
- Price level cited as high relative to perceived value.
Key Takeaways for Future Customers
- Check Toronto Star reviews and verify billing statements before authorizing charges.
- Keep records and screenshots for disputes and contact your card issuer if billing issues persist.
- Be cautious sharing payment details with short-term promotions and follow up on customer service replies.
Turn one complaint into a collective action
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Verified Reviewer |
Toronto, Ontario
Billing dispute
- - Customer disputes a Toronto Star billing charge with a screenshot.
- - Emails to starsupport@***.ca rejected.
- - User seeks resolution and is frustrated.
I have emailed The Toronto Star twice today, The first email was explanation of a billing dispute with a screenshot of my credit card showing a charge made by The Toronto Star. I sent it to starsupport@***.ca.
This was the email provided to me by customer support. It was rejected. I sent a second email including two screen shots. One was the credit card bill and the second was the rejection.
I forwarded the second email to starsupport@***.ca It was also rejected, Please resolve this billing issue and send me the resolution. I am very frustrated!
Elaine T Stewart
User's recommendation: Be very cautious providing your billing information. They must have had it on file from a previous short-term promotion I signed up for. The support staff said she could not find my information. I was asked to send a screen shot and given an email Addy. That email was rejected. I found another contact email online and sent it again. I had also said they are not to keep my billing info. This has been very stressful for me since I am a widowed senior with a several longterm disabilities. This is straight up fraud! I contacted my credit card company and they
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