Torin Inc

I have a Craftsman 2 ton floor jack that stopped lifting.

I contacted Craftsman warranty department and they forwarded me to Torin, saying that Torin is responsible for all the floor jack issues. This is as much a review for Craftsman as it is for Torin.

All over the internet are claims of full lifetime warranty for this product. Craftsman warranty claims are still an active process by all accounts. Craftsman claims the floor jack is made by Torin exclusively and wants you to deal directly with them. They even kindly forward you to the Tori company. Torin claims otherwise. They denied the claim. Their playing the SHELL GAME. WORSE THAN AN INSURANCE COMPANY!

Seems to me and probably you, that both these outfits don't give a *** about the customer. Should you wish to purchase a item from either one of these companies, I strongly suggest you don't. They brag upfront of fabulous warranty only the pull the rug out from underneath you when it comes their time to do their part.

Oh yes, I'm sure that once they see this they will have all the excuses as to their actions. THE ONLY THING THAT MATTERS IS, THEY LIE AND DON'T HONOR THE PROMISES MADE TO YOU UP FRONT WHEN THEY TAKE YOUR MONEY. Don't make yourselves into the fool by buying their items. Consider yourself warned. They have been given the opportunity up front to handle this like any honest company and they've failed.

Maybe Harbor Freight gets my business, as long as there's no affiliation with Torin. Check the fine print.