Anonymous
map-marker Watertown, New York

Front reflector was broken upon delivery

New Totguard electric bike arrived yesterday with a broken/cracked front reflector. Please send me a new one to: Shawn Granger 313 West Main Street Watertown, New York 13601
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Lakisha D Njb

Bike not Turning on and the battery is fully charged

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I rode my bike to work and it was working now Im on my way home and my bike is not turning on and the battery is fully charged plz help
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User's recommendation: If I can’t get the fixed then no if I can get it fixed then yes

Thomas R Ueq

Company sucks

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No answer non compliant to the product...nnnnn...vvvvbbbbb... Please honor your product and customer service if not I'll just leave bad reviews
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Loss:
$350

Preferred solution: Deliver product or service ordered

User's recommendation: Run away

Thomas R Ueq
map-marker Queens, New York

Issue

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I bought and received the bicycle, worked for about a week and a half, then the controller went out and now the battery is not working. No customer support no call back and now I have an expensive bicycle that doesn't workdon
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User's recommendation: Don't buy it

Sean b Eba

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Verified Reviewer

You suck

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TorGuard - You suck
TorGuard - You suck - Image 2
They suck. I canceled my account, then they sent a message to me asking why I canceled my account. I respond, just cancel my account, and they still charge me. Typical *** company. Basically, *** you. We are gonna charge you and you got to deal with by disputing the charge with your credit card company. Too bad for you. This company was recommended by the YouTuber scambaither DeeVeeArr, Don't trust any of their recommendations, apparently, they are doing much to vet their recommendations.
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Loss:
$29
Pros:
  • Nonthing
Cons:
  • Scammers

Preferred solution: Full refund

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