Samari Eme
map-marker Hemet, California

To I don't understand how can I get an interview with the company that doesn't answer their phones I can't get no information whatsoever I don't know if I'm gon confirm my job interview on January 9th

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
If I can't get a call back or any respond regarding my interview I'm gonna go forward With something else not gonna drive that far for nothing my phone number 626216****
View full review
Michael M Lce

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sacramento, California

Broken wire/non functional

TorchStar - Broken wire/non functional
TorchStar - Broken wire/non functional - Image 2
TorchStar - Broken wire/non functional - Image 3
Some leads on the small transformer in the junction box are broken and has no contact on the cuircit board
View full review
Loss:
$75

Preferred solution: Full refund

jaclyn k Lrr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond Hill, Ontario

Defected LED light bulbs

TorchStar - Defected LED light bulbs
The torchstar 24- pack order last year. 701-463****-514**** So far 8 already not working & more to come, why the box said they have 22.8 years life )3 hours per day? need to return this order for refund ! Thank you for your cooperation! Jaclyn khuu
View full review

Preferred solution: Full refund

User's recommendation: No sure

Ron O Fue

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Ogden, Utah

Some lights I bought stop working

TorchStar - Some lights I bought stop working
TorchStar - Some lights I bought stop working - Image 2
TorchStar - Some lights I bought stop working - Image 3
I wired some of your lights and one of them stop working and the other blinks but after a few minutes its stays on would like some Replacements please Im a Electrician I love your lights easy install I installed these two lights in two different houses I Contacted Amazon they said I would have to Uninstall all lights and then send them back to get refunded thats allot of work I just want two lights to be replaced I attached the Amazon records please help
View full review
Loss:
$150

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Olathe, Kansas

Defective product with terrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had multiple lights that caught fire when connected. There was some internal fault. When I contact customer support, then asked for a video of the items smoking. I refused as that was a terrible idea (they asked me to start something on fire and take a video). I assumed they didn't believe me, but they also refused shipping a replacement without this. Since it was past 30 days they would not provide a refund.
View full review

User's recommendation: Avoid TorchStar in any future business dealings

Anonymous
map-marker Buffalo, New York

The flood light I bought it total junk

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
TorchStar - The flood light I bought it total junk
TorchStar - The flood light I bought it total junk - Image 2
Don't buy from this company if you expect them to stand by there warranty as I just bought there light that did not work customer service representative said they would not send a replacement light was only a day old this is a total scame they should not be doing business in the USA selling lights advertised with a 5 year warranty and not sending a replacement after just buying this light it's a true rip-off
View full review
Reason of review:
Bad quality

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article