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Verified Reviewer
New Reviewer

Managers are rude and not responsible for their employees word

Very rude and unprofessional. Terrible costumers service. They doesnt take responsibility for shat they say.
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ID
#3831818 Review #3831818 is a subjective opinion of poster.
Location
Hialeah, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Managers are rude and not responsible for their employees word

The night before I came to topgolf, I called to make sure I can use my reload card for food as well, they reassured me that I could use my reload card in everything (food, gameplay and merchandise), except for reservations but that I was able to do a walking. I did a...
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ID
#3831764 Review #3831764 is a subjective opinion of poster.
Location
New York, New York
Loss
$70
Preferred solution
Full refund

Gift card declined

Nobody call me back I dont know why no one call me back again and the gift card that I give to my dad he trying using before he told me was declined

User's recommendation: Maybe.

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ID
#3818712 Review #3818712 is a subjective opinion of poster.
Location
Chicago, Illinois

Employee at Renton location

That was accident i didnt mean to click that button. I dont even know how it. I have no problems at work.
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ID
#3784439 Review #3784439 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Supervisor

Topgolf - Supervisor
I WAS BACTERIAL FOOD POISONING AT TOP GOLF ON MARCH 6,2022 I CONTACTED THEM HAD BEEN IGNORED FOR WEEKS GOT SOMEONE ON THE CASE HE IGNORED ME GOT SOMEONE SHE IGNORED ME AS WELL REACH BACK OUT TO THEM TO SEE WHAT THE STATUS WAS STILL BEING IGNORED THE WORKERS ALSO SAYING ILL BE OUT FOR A WEEK YOU CALL BACK ITS MORE EXCUSES IF YOU GET ANY ILLNESS FROM TOP GOLF PLEASE GET A ATTORNEY TO REPRESENT YOU CAUSE THEY WORKERS SORRY

User's recommendation: Horrible supervisor.

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ID
#3759084 Review #3759084 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$102
Preferred solution
ACCOMMODATE ME IN A BETTER WAY
New Reviewer

Summer pass issue

Began day at Topgolf Nashville at 10am. Selected two hours of play with my summer pass to begin play. At 11:45am with 15 mins remaining my food shows up that I ordered. At that time I am instructed the bay is reserved for someone else and told my time is up. I am...
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ID
#3702360 Review #3702360 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Preferred solution
Let’s talk.

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