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It is a Scam. Use a google template and dont waste your money

TopCV - It is a Scam. Use a google template and dont waste your money
The person who wrote my CV just took a generic template from google and adapted with the sentences I have provided to him in the questionnaire (even if the sentences were just examples to be improved by the suppossed "premium writer"). I was expecting him to properly...
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ID
#3635041 Review #3635041 is a subjective opinion of poster.
Location
Brussels, Brussels Capital
Loss
$400
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Failed Service and no customer contact

Awful company please don't believe the hype as you get a CV that is poorly written and no follow up. Borderline scam

User's recommendation: Go somewhere else.

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ID
#2921025 Review #2921025 is a subjective opinion of poster.
Loss
$99
Preferred solution
Let the company propose a solution

Did not receive my product, amateur offering, and non-existent customer service

I ordered a cv writing service for $349gbp from this company after a very convincing sales pitch - https://www.topcv.com/ I received a first draft few days later and found the service was entirely unsatisfactory and nothing like their sales, it was worse than the CV I sent them. I wrote back with my feedback requesting a refund (even negotiating to go down to the cheapest service) and they refused, saying that they don’t do refunds and it’s stated on their website, and kept offering me another writer. However I’m not confident in their service anymore and would like a refund. Furthermore I don’t want to spend hours explaining about my industry and experience to an unqualified copywriter. That’s why I paid them in the first place to save time updating the cv myself. To date I’ve emailed them back and forth, they threatened me with collections, and offered a call with me but never called. Finally I called and the manager wasn’t available at the time. I wrote one final email stating that I don’t want another writer and my consumer rights to a refund. They responded that they are well within their legal rights to not offer me a refund, and that if I decided to collaborate with them again they will re-open my case, which does not address my concerns at all as a customer, and one who has paid a ridiculous amount for a service that's not been delivered.
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ID
#1618586 Review #1618586 is a subjective opinion of poster.
Service
Topcv Resume Writing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$420
Preferred solution
Full refund

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