Top of the Rock NYC
Top of the Rock NYC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Top of the Rock NYC has a 2.0 star rating from 1 review, with consumers mostly dissatisfied. Rating distribution is fully unfavorable. Reviewers cite poor customer service, limited diversity of services, and a high price level. A recent reviewer reported no answer when trying to change a reservation three days ahead.
Positive Feedback
The single review shows active booking and a clear request to change a reservation, indicating customers use the service and expect responsive support.
Negative Feedback / Risk Areas
- No answer to phone calls and unresponsive customer service.
- High price level compared with perceived value.
- Limited diversity of products or services offered.
- Top of the Rock NYC customer complaints often mention reservation change difficulties.
Key Takeaways for Future Customers
- Expect to confirm reservation policies and have backup contact methods before booking.
- Consider price versus offerings and read Top of the Rock NYC reviews first.
- Allow extra time when attempting to change reservations due to possible delays.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Top of the Rock NYC has a 2.0 star rating from 1 review, with consumers mostly dissatisfied. Rating distribution is fully unfavorable. Reviewers cite poor customer service, limited diversity of services, and a high price level. A recent reviewer reported no answer when trying to change a reservation three days ahead.
Positive Feedback
The single review shows active booking and a clear request to change a reservation, indicating customers use the service and expect responsive support.
Negative Feedback / Risk Areas
- No answer to phone calls and unresponsive customer service.
- High price level compared with perceived value.
- Limited diversity of products or services offered.
- Top of the Rock NYC customer complaints often mention reservation change difficulties.
Key Takeaways for Future Customers
- Expect to confirm reservation policies and have backup contact methods before booking.
- Consider price versus offerings and read Top of the Rock NYC reviews first.
- Allow extra time when attempting to change reservations due to possible delays.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fes, Fes
Changing date of reservation
No answer to my call. I just need to change the day of my reservation that will be in three days. Please call me back.
Preferred solution: Just changing the reservation
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