Tools Com
Tools Com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tools Com has a 1.0 star rating from 2 reviews with mostly dissatisfied consumers; pros note cheap pricing while reviews cite not receiving goods and poor service.
Positive Feedback
Customers mention low upfront price and basic product availability as the main favorable points in Tools Com reviews.
Negative Feedback / Risk Areas
- Repeated Tools Com customer complaints about not receiving orders and unresponsive customer service.
- Issues raised around billing practices and lack of refunds or delivery confirmation.
- Product fit and quality problems led to extra replacement costs.
Key Takeaways for Future Customers
- Verify order confirmation and delivery timelines before purchase.
- Expect to follow up on customer service and watch for billing discrepancies.
- Consider product fit compatibility to avoid extra expenses.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tools Com has a 1.0 star rating from 2 reviews with mostly dissatisfied consumers; pros note cheap pricing while reviews cite not receiving goods and poor service.
Positive Feedback
Customers mention low upfront price and basic product availability as the main favorable points in Tools Com reviews.
Negative Feedback / Risk Areas
- Repeated Tools Com customer complaints about not receiving orders and unresponsive customer service.
- Issues raised around billing practices and lack of refunds or delivery confirmation.
- Product fit and quality problems led to extra replacement costs.
Key Takeaways for Future Customers
- Verify order confirmation and delivery timelines before purchase.
- Expect to follow up on customer service and watch for billing discrepancies.
- Consider product fit compatibility to avoid extra expenses.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sunshine Coast, Queensland
Not received item and no delivery date
- Please confirm the delivery status for order #7185.
- Email bounced; customer asks when the order will be sent.
Do not use Tools.com, they take your money and don't supply the product. I got one email back from them which did not respond to my issue then total silence.
Scammers!! Beware!!!
Regarding order #7185,
I have sent you an email, which bounced. So I'm contacting you to chase up delivery of my items. Please confirm when my order will be sent out.
Many thanks,
Steven Athanasiou
- Cheap
- Not receiving goods and terrible customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Not professional company. There website says they are on vacation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Villalbilla, Community Of Madrid
Poor quality customer service
- The T Track table isn’t universal and won’t fit several brands.
- The track is too narrow for T Track bolts.
- Customer service was unresponsive.
I purchased a work table for T Track and the description said it was universal and would fit other T Track items. Well, that was a big lie as I have T Track items from Rockler, Lowe's and Home Depot and none will fit the poorly designed table from Grizzley., I contacted them to let them know they had a problem and waited for a response but to no avail.
The track is too narrow for T Track bolts and the bolts have to be ground down to fit. Found it much easier to spend an additional $150 to get proper sized T Tracks to fit the table. I called them again yesterday to see if it had been corrected but the customer service rep said nothing had been done.
Basic attitude was go eat dirt. I have spent thousands of dollars with Grizzley but no more and I hope this helps potential customers keep from getting shafted by them.
Preferred solution: Fixing their screwup
User's recommendation: Stay away from anything they claim will fit universally because it is wrong,
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