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Tools Com

Tools Com

tools.com
What is your customer experience with Tools Com?

Tools Com Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Tools Com has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Cheap.
    Cons: Not receiving goods and terrible customer service.

  • Recent recommendations regarding this business are as follows: "Not professional company. There website says they are on vacation", "Stay away from anything they claim will fit universally because it is wrong,".

View full overview ›
Steven A Ssn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sunshine Coast, Queensland

Not received item and no delivery date

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Updated by user Jun 19, 2025

Do not use Tools.com, they take your money and don't supply the product. I got one email back from them which did not respond to my issue then total silence.

Scammers!! Beware!!!

Original review Jun 04, 2025

Regarding order #7185,

I have sent you an email, which bounced. So I'm contacting you to chase up delivery of my items. Please confirm when my order will be sent out.

Many thanks,

Steven Athanasiou

View full review
Loss:
$40
Pros:
  • Cheap
Cons:
  • Not receiving goods and terrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Not professional company. There website says they are on vacation

Patrick G Maj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Villalbilla, Madrid

Poor quality customer service

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I purchased a work table for T Track and the description said it was universal and would fit other T Track items. Well, that was a big lie as I have T Track items from Rockler, Lowe's and Home Depot and none will fit the poorly designed table from Grizzley., I contacted them to let them know they had a problem and waited for a response but to no avail.

The track is too narrow for T Track bolts and the bolts have to be ground down to fit. Found it much easier to spend an additional $150 to get proper sized T Tracks to fit the table. I called them again yesterday to see if it had been corrected but the customer service rep said nothing had been done.

Basic attitude was go eat dirt. I have spent thousands of dollars with Grizzley but no more and I hope this helps potential customers keep from getting shafted by them.

View full review
Loss:
$170

Preferred solution: Fixing their screwup

User's recommendation: Stay away from anything they claim will fit universally because it is wrong,

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