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Worst customer service ever.

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Tonies - Worst customer service ever.

Most horrific customer service ever. They never answer the phone.

I called during that very short window that they are open.

I ordered a Tonies box, a case and 52 Tonies last week and I can't get a hold of support.

They will not answer emails or social media

If you go on Facebook or Instagram you can see people complaining where they still haven't been responded to in over 2 weeks. Ridiculous.

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Preferred solution: Deliver product or service ordered

User's recommendation: Don't expect customer service to ever reply

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