Toms Key Company Reviews
Toms Key Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toms Key Company has a 2.0 star rating based on 4 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 75% unfavorable and 25% positive. Toms Key Company reviews cite repeated customer complaints about refunds and customer service response.
Key Takeaways for Future Customers
- Expect delays on refunds and slow customer service responses.
- Verify key compatibility before relying on replacement keys.
- Prepare documentation and photos when requesting exchanges or refunds.
Negative Feedback / Risk Areas
- Repeated complaints about refund delays and alleged refund scams.
- Poor customer service reachability and support for programming issues.
- Wrong key shipments and product causing vehicle immobilization reports.
Positive Feedback
Some reviewers noted acceptable store layout and location and called the product a good go atty.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toms Key Company has a 2.0 star rating based on 4 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 75% unfavorable and 25% positive. Toms Key Company reviews cite repeated customer complaints about refunds and customer service response.
Key Takeaways for Future Customers
- Expect delays on refunds and slow customer service responses.
- Verify key compatibility before relying on replacement keys.
- Prepare documentation and photos when requesting exchanges or refunds.
Negative Feedback / Risk Areas
- Repeated complaints about refund delays and alleged refund scams.
- Poor customer service reachability and support for programming issues.
- Wrong key shipments and product causing vehicle immobilization reports.
Positive Feedback
Some reviewers noted acceptable store layout and location and called the product a good go atty.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
This company is a scam. They refuse to issue refund in a timely manner. Im suing them in small claims court others should do the same.
asked for a refund instead sent garbage emails and no refund. do not purchase from tom's key company. fraud alert!!!
- Dragging feet to refund money scam
Preferred solution: Full refund
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy refund
Just wondering about my refund. When will I get it back? It didn't work on my truck, so I had to spend it back.
- Good go atty
- Wrong key
Preferred solution: Full refund
Folsom, California
I returned an item
orded a key fob I thought i had lost but later found it. awaiting for a refund as fitem has been returned to you.
User's recommendation: everything was as advertised
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerProgrammer says VOID on it
Programmer said void on it. The Simple Key instructions state if the programmer says VOID to exchange it at the retailer it was purchased from. Tom's Key customer service is a nightmare to deal with.
User's recommendation: Don't use Tom's Key Co
TOM’s key company is nearly ridiculous to get a hold of you. Gotta jump through all kinds of hoops with no results. I’ve dialed four different phone numbers with no results. They say they send the key
I received a key from you guys to replace my car key. Its not the same options on the key that mine is. I need to talk to someone to get this straightened out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYOU ERASED MY ONLY WORKING FOB
- - The product erased my only working FOB.
- - My vehicle is dead beside my house, a snowstorm approaches, and there is no weekend contact.
Despite ALL of the promised in the documentation your *** product managed to erase my ONLY WORKING FOB. So now I have a DEAD vehicle right next to my house with a snowstorm on the way. And because THERE'S NO WAY TO CONTACT ANYONE OVER THE WEEKEND, I am ABSOLUTELY STUCK without a solution.
THIS IS LITERALLY the worst consumer/product experience of my 59 years on this planet.
User's recommendation: NEVER EVER EVER EVER
New York, New York
New key cut does fit my car. I need to resend photos of both side by side.
- - The cut key will not work and is only similar to the original.
- - Please send a new uncut key and rebate my cost.
I have none. The key you cut will not work and is only similar to original key.
Im going to make a photo of the two keys side by side and email them to you.
Please consider sending me a new uncut key and rebate my cost. Then I will get it cut locally.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed technical help
I need to talk to a Tom's customer service representative about my kit. Is my kit functional ? I recieved it earlier this year but have not used it.
Thank you
Stephen Barton
909450
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