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Tommys Express Car Wash

Tommys Express Car Wash

tommys-express.com
What is your customer experience with Tommys Express Car Wash?

Tommys Express Car Wash Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Tommys Express Car Wash has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendation says "Don't go there".

Key Takeaways for Future Customers

  • One negative review reports vehicle damage and poor cleaning after a $20 wash.
  • Consumers cite high price level and problems with customer service and discounts.
  • Check Tommys Express Car Wash reviews and consider alternatives before buying a membership.

Negative Feedback / Risk Areas

  • Customer complaints about vehicle damage and manager refusal of liability.
  • Poor wash quality, high price, and unsatisfactory customer service and offers.

Positive Feedback

No positive feedback reported.

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Media from reviews

Tommys Express Car Wash - Pissed off
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Elishia W

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Pissed off

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AI Highlights
  • - Mirror broke at the car wash; the manager said they’re not liable due to the car's age.
  • - Paid $20; the truck remained dirty.
Tommys Express Car Wash - Pissed off
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Contains 1 confidential file for company representatives

I decided to go to the car wash today, which is not my normal car wash, to get my 2014 Nissan Armada washed. I went through the car wash, only for my driver's side mirror to be broken off, leading me to talk to the manager.

She told me that my car is over 10 years old. That it's not her fault and she's not liable for it. Like, seriously, what does the age of my truck have anything to do with the fact that you broke my car mirror off with your car wash? I go to many car washes and I have never had this happen before.

And then, as I'm looking my truck over, I noticed that it's not even clean - it's still filthy dirty. So $20 later, I still have a dirty truck and a broken mirror.

User's recommendation: Don’t go there

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