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TomboyX

TomboyX

tomboyx.com
What is your customer experience with TomboyX?

TomboyX Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

TomboyX has a 3.0 star rating from 1 review and customers are mostly neutral. Reviewers value the website and discounts but note a high price level. Recent TomboyX reviews report delivery errors and poor customer service.

Key Takeaways for Future Customers

  • Check sizing carefully before purchasing.
  • Expect promotions on the website and seek discounts.
  • Be prepared to follow up if tracking shows delivered.

Negative Feedback / Risk Areas

  • Repeated customer complaints about delivery to wrong address and lost packages.
  • Poor customer service response for exchanges, refunds, and order issues.
  • High price level reported by reviewers.

Positive Feedback

Customers appreciate the website experience and discounts and special offers.

View full overview ›

Media from reviews

TomboyX - Delivery to wrong address
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Kieanna Lve
map-marker Columbus, Ohio

Package delivered to wrong address!!!

My package was delivered to Savanna, TN. and it was supposed to go to Cordova TN.

Order number TBX186****. The right delivery address is

User's recommendation: Never ever order from TomboyX! Customer service is awful!! You will never interact with a real person!

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Sonya N Jfd

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Verified Reviewer
| map-marker Hamilton, Ohio

Delivery to wrong address

AI Highlights
  • - Delivered to the wrong address in Savanna, TN; intended for Robin Woodruff.
  • - FedEx told me to contact you to track or replace; it was a birthday present.
TomboyX - Delivery to wrong address

My order, TBX186****, was delivered to the wrong address in Savanna, TN. It was supposed to be delivered to Robin Woodruff, {{Redacted}} FedEx told me to contact you to track my order down or replace it.

The order was a birthday present for a dear friend.

Thank you. A dissatisfied customer!

Loss:
$81
Cons:
  • Friend did not get her birthday present i cannot afford to replace it

Preferred solution: Deliver product or service ordered

User's recommendation: Do NOT purchase anything from this company!!! The pic of the delivered item. This IS NOT the house I sent it to.

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3 comments
Aneth Vln

Hello Sonja, Thank you for taking the time to share your thoughts. It looks like you've also sent this inquiry into our support team and we've since reshipped this order to your specified recipient.

While we want every single interaction and order to go smoothly, occasionally there are errors that occur and we're glad you gave us the opportunity to rectify this. We'll follow up with the carrier as well to share this feedback that there was a mis-delivery.

We're here to assist if there is anything further needed. Warmly, tomboyx Customer Service

Kieanna Lve
reply icon Replying to comment of Aneth Vln

When will my order be delivered?

Aneth Vln
reply icon Replying to comment of Kieanna Lve

Hello! Once the order is fulfilled, there will be an updated tracking link shared via email. Please feel free to reach out to our Support Team for any specifics on your order and we'll gladly assist!

View more comments (2)
Deldrick Ftr

My order was lost

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AI Highlights
  • - FedEx says the package was delivered, but I didn’t receive it.
  • - The order is under my brother Erik Medina; please call back at 516 993****.

I contacted fedex with tracking number 612902****974285**** they said it was delivered but I didnt get the order is under my brothers. Name Erik Medina again you can contact us at 516 993**** I will appreciate for someone to give us a call back thank you for your time I hope this issue can be resolved

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Anonymous
map-marker Artesia, California

Size too small No one from TomboyX has contacted me very disappointed .

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Size too small was going to exchange but no one from TomboyX has contacted me. Now I just want to return item for refund. I am so passed dont want to deal with TomboyX for future business.

User's recommendation: Don’t buy from them unless u know size.

View full review

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