Louise H Gtf

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Verified Reviewer

Portofino perfume

I recently purchased Portofino from you. I am extremely disappointed as it does not linger on the skin for any longer than 5 minutes. The product lasts 30 minutes. I can buy better copies in Turkey which actually last longer and are of better quality. I am willing to send it back and get a refund. Please send me the UK address to return it. Very disappointed and a huge, costly mistake to boot!
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Loss:
$110
Pros:
  • No pros
  • Just perfumed water
Cons:
  • As above

Preferred solution: Full refund

John C Ehy

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Verified Reviewer

Men’s briefs (pink)

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I was very disappointed to discover *** forming near to the leg hem of a pair of Tom Ford briefs. I have about a dozen pairs of Tom Ford briefs and Ive always been satisfied with the quality and durability. Each pair cost in the range of £50-£75. I am therefore alarmed to find *** in this particular pair of briefs. Its something I might have expected from a cheaper product but given your name and reputation, I am left feeling less than satisfied.
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Loss:
$50
Pros:
  • Excellent reputation and high end quality items
Cons:
  • Loss of personal integrity and interest

Preferred solution: Full refund

Anonymous
map-marker Phoenix, Arizona

I called customer service and received superior service.

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My customer service representative's was friendly and very knowledgeable and helpful. I decided to call because the automated service was not helpful at all and directed me to canceling my order. I did not want to cancel the order but find out the status of the order.
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User's recommendation: Call in for best service information!

Tushar G Cvl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker New Delhi, National Capital Territory Of Delhi

No cover on perfume bottle bought from Singapore

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Tom Ford - No cover on perfume bottle bought from Singapore
Tom Ford - No cover on perfume bottle bought from Singapore - Image 2
I bought a ton Ford fragrance from Singapore. Once I reached home and realised that the fragrance doesnt have cover and its half empty. Please check on the matter as I have been writing to Tom Ford for last one week and havent got a reply.
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Hanne J Tqz

Safety data sheet

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In order to be able receiving my package I need a safety sheet from you it was supposed to go to Montréal but not possible since its considered hazardous item
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