Tom Ford
Tom Ford Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tom Ford has 2.7 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent reputation and high end quality items, Just perfumed water, Look good.
Cons: As above, Loss of personal integrity and interest, Replacement prices extortionate.Recent recommendations regarding this business are as follows: "Don’t buy TF glasses", "Call in for best service information!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tom Ford has 2.7 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent reputation and high end quality items, Just perfumed water, Look good.
Cons: As above, Loss of personal integrity and interest, Replacement prices extortionate.Recent recommendations regarding this business are as follows: "Don’t buy TF glasses", "Call in for best service information!".
Review authors value the most Website and Discounts and Special Offers. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible Pricing Policy
Dear Tom Ford Assistance,
I have lost the magnetic clip-on sunglasses for my TF 5896B glasses. I called my Eye Doctor to order a replacement and they said, 'Sorry, you have to buy a whole new frame, that will come with the clip-on magnetic sunglasses.'
Are you kidding?
Should I shell out $750 to get a pair of clip-on sunglasses?
So, I will never buy another TF product. I'm going on Reddit to let folks know. I told my Eye Doctor that if they continue to carry TF frames, I'll find a new eye doctor.
That policy is the height of arrogance and disdain for your customers. When I called to complain about this, the fellow hung up on me.
Susan Feiner
- Look good
- Replacement prices extortionate
Preferred solution: Price reduction
User's recommendation: Don’t buy TF glasses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Portofino perfume
I recently purchased Portofino from you. I am extremely disappointed as it does not linger on the skin for any longer than 5 minutes.
The product lasts 30 minutes. I can buy better copies in Turkey which actually last longer and are of better quality. I am willing to send it back and get a refund.
Please send me the UK address to return it. Very disappointed and a huge, costly mistake to boot!
- Just perfumed water
- No pros
- As above
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Men’s briefs (pink)
I was very disappointed to discover *** forming near to the leg hem of a pair of Tom Ford briefs. I have about a dozen pairs of Tom Ford briefs and Ive always been satisfied with the quality and durability.
Each pair cost in the range of £50-£75.
I am therefore alarmed to find *** in this particular pair of briefs. Its something I might have expected from a cheaper product but given your name and reputation, I am left feeling less than satisfied.
- Excellent reputation and high end quality items
- Loss of personal integrity and interest
Preferred solution: Full refund
Phoenix, Arizona
I called customer service and received superior service.
My customer service representative's was friendly and very knowledgeable and helpful. I decided to call because the automated service was not helpful at all and directed me to canceling my order. I did not want to cancel the order but find out the status of the order.
User's recommendation: Call in for best service information!
Safety data sheet
In order to be able receiving my package I need a safety sheet from you it was supposed to go to Montréal but not possible since its considered hazardous item
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Delhi, National Capital Territory Of Delhi
No cover on perfume bottle bought from Singapore
I bought a ton Ford fragrance from Singapore. Once I reached home and realised that the fragrance doesnt have cover and its half empty. Please check on the matter as I have been writing to Tom Ford for last one week and havent got a reply.
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