Tom and Jerrys Airboat Rides
Tom and Jerrys Airboat Rides Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tom and Jerrys Airboat Rides has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation reads "Don't go here".
Positive Feedback
There are no positive remarks in the available Tom and Jerrys Airboat Rides reviews; the single report focuses on a paid booking.
Negative Feedback / Risk Areas
- Customer service was described as unhelpful and insensitive when handling a late arrival.
- The refunds and cancellation policy appears strict, with only half refunded despite prior discussion.
- Review highlights high price level and a complaint that suggests broader Tom and Jerrys Airboat Rides customer complaints about billing and policy inconsistencies.
Key Takeaways for Future Customers
- Expect to pay in advance and confirm refund terms before booking due to their cancellation policy.
- Verify customer service commitments by email or text to avoid disputes about refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tom and Jerrys Airboat Rides has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation reads "Don't go here".
Positive Feedback
There are no positive remarks in the available Tom and Jerrys Airboat Rides reviews; the single report focuses on a paid booking.
Negative Feedback / Risk Areas
- Customer service was described as unhelpful and insensitive when handling a late arrival.
- The refunds and cancellation policy appears strict, with only half refunded despite prior discussion.
- Review highlights high price level and a complaint that suggests broader Tom and Jerrys Airboat Rides customer complaints about billing and policy inconsistencies.
Key Takeaways for Future Customers
- Expect to pay in advance and confirm refund terms before booking due to their cancellation policy.
- Verify customer service commitments by email or text to avoid disputes about refunds.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Panasoffkee, Florida
Bad customer service
- - Paid in advance for an airboat ride for five.
- - Couldn't arrive on time; refund requested.
- - Policy: 50% refund; earlier rep gave different info.
I was never refunded the rest of my money.
They then decided to come back to Florida for Thanksgiving. My youngest son could only stay for 3 days, so I wanted to do something special since I was in no mood for entertaining on the previous trip. I called this airboat company to schedule a ride for 5 people. Paid in advance, because that is what is required, but explained to the lady that we were coming straight from the airport.
And that if I could not make it in time, could I get a refund. She told me to just call her on my way to the airport to let her know my situation. On a normal day we could've made it on time but because it was the day before Thanksgiving the airport was crowded. I called her around 2 pm to let her know I didn't think I would make it on time.
I ask her if I would get my refund. She then told me it was policy that I would only get half my money back because I didn't call 24 hours in advance. This was not the conversation I had with the lady I previously talked to. Needless to say this company kept half my money for not doing anything.
Only because I was trying to do something nice for my grieving family.
What a rip-off insensitive company. Don't ever choose this company for a airboat ride.
- Rip-off company
Preferred solution: Full refund
User's recommendation: Don't go here
Airline Expert Talks
Airlines making masks optional | How to travel safely this season?
Is it safe to not wear a mask on a plane? Jamie Larounis, a travel expert with The Forward Cabin, explains the new mask-optional policy, its impact on airlines and passengers, and whether COVID testing is required.
Jamie Larounis is a travel industry analyst with the Upgraded Points who shares tips on hotels, airlines, trains, and loyalty programs.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.