Kevin L Wdy

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DIdnt fix vehicle problem scammed $500

2.0
Took Honda Pilot in to have issue of decreased acceleration and power fixed, as well as VSA light. Charged $120 for diagnostic did not find problem. Told spark plug may fix, $120, told sway bar links and bushings would fix the rough riding $250. Took 4 days to perform repairs, ordered wrong parts. When picked vehicle no change in performance, was almost as if "so called mechanic" didn't even test drive. When questioned tried sell me tyranny flush to fix $500 and rotors. Tom Aul was once a great company but now filled with service advisors that are upsetting unnecessary services and mechanics that lack experience to even perform proper repairs to vehicles.
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Loss:
$500
Pros:
  • Various lots of vehicles to buy
  • Friendly owner
Cons:
  • Crooks working service department
  • No communication by service advisor
  • Inexperienced mechanics

User's recommendation: Whatever service they suggest questioned it.

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